Aspiring IT professional and Computer Science graduate, eager to launch a career that combines my academic background with my passion for technology solutions. Specialising in Helpdesk and first-line support roles, I bring a robust foundation in software development, network security, and database management. With hands-on experience in customer service at Heathrow Airport and event stewarding, I excel in fast-paced environments where problem-solving and technical acumen are key.Technical Skills:• Familiar with Python, Java, C++, HTML, CSS, JavaScript, SQL, and MySQL.• Strong understanding of Windows and Linux operating systems.• Experienced in CRM systems, technical troubleshooting, and IT support.I am driven to apply my skills in real-world settings, providing effective solutions and outstanding support. Known for my ability to communicate complex technical information clearly and concisely, I am ready to contribute to your team as a dependable and proactive IT support specialist.Looking for: Entry-level positions in IT Helpdesk, Technical Support, or System Administration where I can contribute to enhancing system functionality and user satisfaction.