Yichen M.

Yichen M. Email and Phone Number

CX Focused Product Manager|Management Consulting @Accenture @ Accenture
Dublin 2
Yichen M.'s Location
Arlington, Virginia, United States, United States
Yichen M.'s Contact Details

Yichen M. work email

Yichen M. personal email

n/a
About Yichen M.

As a Product Manager | Consulting Manager at Accenture, I lead cross-functional teams to deliver innovative and impactful digital solutions for clients across various industries, such as education, retail, and travel. With over 7 years of experience in management consulting and product management, I have a proven track record of successfully launching and scaling multiple products, including Data Analytics product, Salesforce.com, Sprinklr, and MarTech platforms.My core competencies include seasoned leadership, product strategy, design thinking workshop facilitation, streamlining processes. I am passionate about solving complex business problems, creating value for customers, and driving growth and efficiency through technology. I’m open to senior product leadership opportunities where I can bring my passion and expertise to the team.

Yichen M.'s Current Company Details
Accenture

Accenture

View
CX Focused Product Manager|Management Consulting @Accenture
Dublin 2
Website:
accenture.com
Employees:
10
Company phone:
(187) 788-9900
Yichen M. Work Experience Details
  • Accenture
    Product Manager | Consulting Manager
    Accenture Dec 2020 - Present
    Dublin 2, Ie
    Achievements· Lead a cross-functional team of software engineers, designers, QA and DevOps to develop and ship product in agile framework• As Sprinklr Partner, launched multiple Sprinklr products for a Top 10 Global Home Appliance Company · Delivered a MarTech products assessment with in-depth research and comprehensive scoring system, presented to client senior executive with recommendations and next steps that saved client's effort and cost to conduct in-house evaluation· Led Corporate Citizenship pro bono projects for a well established non-profit organization that resulted in recognition of Accenture as Statewide Strategy Partner· Led a global team to transform one product division (11 brands) of a top 3 cosmetic company's marketing strategy and executionResponsibilities· Acted as Accenture team's Agile coach and product functional lead, lead scrum ceremonies for a team of developers, technical lead, business stakeholders to drive product development and launch· Improved business process and challenged status quo · Conduct user interviews, gather requirement, synthesize pain points, write user stories, prioritize features, prototype, test, and demo products to client· Manage product roadmap to execute the delivery timelines· Manage the product life cycle from empathize, to define, ideation, planning, execution and launch· Manage a team of 10+ to develop and deliver product marketing campaigns
  • Accenture
    Management Consultant
    Accenture Dec 2019 - Dec 2020
    Dublin 2, Ie
    Achievements· Launched multiple large scale Salesforce.com products for multiple clients, including a US top 2 retail pharmacy corporation, a North America top 10 retail bankResponsibilities· Conduct user interviews, define current product functionality and usage and refine future state, propose features· Lead a team of designers and developers to deliver required features and demo to clients· Lead a team of testers on functional testing, write test script· Write user stories, participate in backlog grooming
  • Accenture
    Consulting Senior Analyst
    Accenture Aug 2018 - Nov 2019
    Dublin 2, Ie
    Achievements· Delivered a comprehensive Operating Model to a national payer's marketing department· Delivered a in depth Salesforce.com assessment to client that resulted in product implementationResponsibilities· Facilitate design thinking workshops to understand pain points, north star and define strategy· Define personas, interview persona groups, gather requirements and prioritize features
  • Www.Dearmentor.Me
    Academic Advisor
    Www.Dearmentor.Me Jun 2016 - Aug 2022
    - Offering consultancy for students who want to come for US education. Demonstrating the pros and cons and answering their questions and concerns. - Giving suggestion to and editing their application essays. Helped 100% of my students get at least 2 admission acceptance to top US schools. - Conducting online webinars on related topics such as Visa preparation, school choices.
  • Teachable
    Marketing Manager
    Teachable Feb 2018 - Jul 2018
    New York, New York, Us
    Teachable is a fast growing SaaS education platform that enables the transformative power of knowledge in our world. Achievements· Created company first product newsletter and deploy various marketing campaigns that significantly increased click through rate and customer retention rateResponsibilities· Strategize, plan and deploy marketing campaigns that promote new product features, activate lead generation and build user community· Work with designers, product team and copy team to better strategize and execute marketing effort; work with data scientist to identify problems and find solutions, as well as to monitor marketing's effectiveness· Conduct A/B testing to validate hypothesis
  • Usa Corporate Services Inc.
    Marketing Associate
    Usa Corporate Services Inc. Sep 2016 - Feb 2018
    In collaboration with senior staff, provided suggestion to CEO to ensure success in the marketing campaigns.Plan, build and test digital marketing campaigns with proven success in lead nurturing, increasing sales and brand awareness.Provide consultation to international clients with strong verbal and written communication skills.Conduct research on industry's questions and create content accordingly.
  • Columbia University In The City Of New York
    Graduate Research Assistant
    Columbia University In The City Of New York Jan 2016 - Apr 2016
    New York, Ny, Us
    Working for Professor Andrew Nathan on his educational project was a pleasure and honor, I helped make Powerpoint and coordinate contents. Doing research for what Professor Nathan needed was also an exciting journey as I learned much about China that I didn't know before.
  • China Radio International (Cri)
    Research Assistant
    China Radio International (Cri) Dec 2012 - Feb 2013
    Beijing, Cn
    Working in the Korean broadcast department, I performed research on the impact of Korean culture, economics, politics, and diplomacy on the daily life of Chinese citizens. I also translated dozens of press releases from Mandarin into Korean; sorted files and video data; assisted with miscellaneous project.
  • Korea Investment & Securities Co., Ltd
    Intern
    Korea Investment & Securities Co., Ltd Dec 2011 - Jan 2012
    Seoul, Kr
    At Korea Investment & Securities Co., Ltd finance department, I assisted with conducting market research in the Chinese market, translated confidential business 
proposals, presented and organized/drafted business proposals for clients under a high energetic work 
setting with 10-14 working hours per day. 
I coordinated office activity planning with budget plans, set up conference calls, and mediated in 
between to find optimal events for all staff. 
Working with all levels of staff in multicultural and multi-language environment equipped me with advanced interpersonal skills.

Yichen M. Skills

Consulting Social Media Public Speaking Client Relations Service Cloud Customer Marketing Microsoft Powerpoint Event Planning Customer Retention Teaching Chinese Communication Content Marketing Career Development Coaching Customer Service Management Digital Marketing Agile Application Development Customer Relationship Management Functional Consulting Marketing Automation Facebook Salesforce.com Implementation Microsoft Office Microsoft Word Pitching Ideas Leadership Development Training Editing Campaign Management Google Analytics Social Media Marketing Email Marketing Business Process Improvement Customer Journeys Business Strategy Customer Engagement Saas Inbound Marketing Project Management Cross Functional Collaborations Corporate Strategy Formulation Research B2c Marketing Marketing Strategy Mandarin Sprinklr Small Business Marketing Presentations Educational Consulting

Yichen M. Education Details

  • Columbia University
    Columbia University
    East Asian Studies
  • Minzu University Of China
    Minzu University Of China
    Korean Studies
  • Sangmyung University
    Sangmyung University
    Korean Language And Literature
  • Product Manager Accelerator
    Product Manager Accelerator
    Product Management

Frequently Asked Questions about Yichen M.

What company does Yichen M. work for?

Yichen M. works for Accenture

What is Yichen M.'s role at the current company?

Yichen M.'s current role is CX Focused Product Manager|Management Consulting @Accenture.

What is Yichen M.'s email address?

Yichen M.'s email address is yi****@****ure.com

What schools did Yichen M. attend?

Yichen M. attended Columbia University, Minzu University Of China, Sangmyung University, Product Manager Accelerator.

What skills is Yichen M. known for?

Yichen M. has skills like Consulting, Social Media, Public Speaking, Client Relations, Service Cloud, Customer Marketing, Microsoft Powerpoint, Event Planning, Customer Retention, Teaching, Chinese, Communication.

Who are Yichen M.'s colleagues?

Yichen M.'s colleagues are Akrity Karan, Harshita Komra, Lavanya Jalari, Kyle Patrick Gutlay, Marcy Cormalis, Mari Jo Boynton (Alaish), Pooja Patil.

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