Elaine Lu Email and Phone Number

✦ Collaborate with cross-functional teams(Research, PMs, engineers) to design a SaaS product for internal and external users.✦ Design solutions that include complicated user flows and high-fidelity to streamline tasks and increase work efficiency.

✦ Collaborate with founders and cross-functional teams on a B2B SaaS product aimed at streamlining the ESG reporting process for enterprises.✦ Design new reporting and regulatory modules to enhance user experience and satisfaction.

✦ Develop an end-to-end digital product from qualitative research to product adoption, providing a personalized library experience for senior users.✦ Conduct usability testing, refine user flows and interfaces for seamless interactions and enhanced accessibility.

✦ Enhance the onboarding and learning experience for the e-commerce B2B service with data-driven solutions, resulting in a 35% increase in engagement rate among 25,000+ sellers.✦ Lead the project and work with cross-functional teams to create a central hub website and various digital materials, resulting in a 20% increase in user retention.✦ Research the global e-commerce market, collecting insights to offer the latest information to sellers.

✦ Analyze competitors and market trends to craft marketing solutions resonates with audiences, empowering clients to achieve business goals.✦ Lead and mentor the Creative team in developing marketing solutions and graphic design content.

✦ Develop social media and influencer marketing strategies for the clients.✦ Design graphic materials for advertising and social media promotions.

✦ Created compelling digital content, encompassing copywriting and articles, and coordinated photoshoots aligned with client briefs. ✦ Managed project timelines, and collaborated extensively with cross-functional teams and vendors to achieve high-quality outcomes that contributed to the business goals.

✦ Manage the project timelines, facilitate communication between clients and design team to create marketing materials, ensuring seamless alignment.

✦ Research competitors, customer behavior, and social media user patterns.✦ Develop 360 marketing solutions to attract potential customers and reach business goals for clients across different industries.✦ Collaborate with developers and designers to craft digital content and tailor it for various advertising channels.✦ Analyze the overall performance of the campaigns and provide key insights.