Yien Chee Chew Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Petaling Jaya, Selangor, Malaysia

Australia

Australia

• Developed knowledge of the menu and the systems used in less than 1 week in order to efficiently assist customers and kitchen staff during high volume period
• Helped with basic preparation of food and beverages and ensured sufficient stocks of goods throughout the day
• Communicated and reiterated orders and special requirements to confirm orders with customers, kitchen staff and the barista
• Operating point of sale terminal and cash handling, pushed sales to achieve daily targets
• Ensure cleanliness of workspace and counter area to food safety standards
• Communicated and reiterated more than 10 complicated orders and special requirements to the kitchen staff and barista

Australia

• Assisted with providing recommendations for their future mental health service - the Implementation Lab Program
• Fortnightly meetings with clients from Orygen in order to model a scope of the project and understand what their needs are
• Prepared 2 sets of interview questions to conduct interviews with participating stakeholders in service sites across Australia to assess and analyze their experience of the Lab Program.
• Utilized Microsoft Teams and Zoom to collaborate and explore and discuss new ideas with other interns
• Completed important documents (scope, deliverables, final report) to deadline in a collaborative environment under time pressure
• Organized activity sessions such as Kahoot, and short stretching sessions to increase intern’s productivity and enliven the atmosphere

Australia

• Engaged with the community
• Took pictures of children aged 4-12 in action during their sporting events and closing presentation ceremonies

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Coordinate patient’s appointments using Salesforce and managed over 50+ outbound written reminders for their upcoming appointments
• Greeted patient's arrival in a warm and welcoming environment
• Collaborated with chiropractors and colleagues to ensure efficient workflow in a busy and fast paced environment
• Organized between multiple tasks such as setting up X-ray accordingly, assisted with ultrasound, setting up spinal decompression therapy for patients, and creating new patient profiles
• Explained terms and conditions, procedures and obligations for new patients who wished to sign up for a new care plan package
• Managed patient's billings (cash and EFTPOS), scanning of invoices, rescheduling of appointments, sending emails and general housekeeping within the clinic

Kuala Lumpur, Malaysia

• Developed excellent customer service by ensuring customer’s needs are accommodated to and providing a friendly and welcoming environment
• Operated under pressure in a fast paced manner during peak hours, multitasked between various duties such as serving customers, taking orders, handling EFTPOS payments and maintaining cleanliness of the cafe
• Demonstrated great teamwork through liaison with work colleagues and kitchen staff to confirm orders and streamline transition of workflow

Bachelor'S Degree, Biomedical Sciences, General, Distinction

Majoring in infection and immunity

High School Diploma, Science

Activities and Societies: Student Council Sports committeeInvolved in organising a range of events and activities for students to.

Igcse, Arts And Science

Activities and Societies: house member committeeActively participate in meetings and encourage students to maintain their physical fitness.