Henry Ye Email & Phone Number

Toronto, Canada Area

Markham

Manage over-all payment technology team, including web developers, database administrator, system engineers.Pre-sale support, IT and network solution design/consultant,Mobile Payment system integration and support/consultant- Be involved in all stages of OPAY Mobile Payment System development, application/database design, testing.-Configure and deploy server environment for Mobile payment system, on-premises or on-cloud, including but not limited to web servers, back-end servers, MySQL database servers.- In charge of developing and deploying live customer support solution for OPAY Inc, including function including: IVR auto response and integrated application notification.-Responded to Tier 2 onsite/remote support on lab/production relating to hardware failure, OS, and Networking

Toronto, Canada Area

Pre-sale support, IT and network solution design/consultant,Mobile Payment system integration and support/consultant- Be involved in all stages of OPAY Mobile Payment System development, application/database design, testing.-Configure and deploy server environment for Mobile payment system, on-premises or on-cloud, including but not limited to web servers, back-end servers, MySQL database servers.- In charge of developing and deploying live customer support solution for OPAY Inc, including function including: IVR auto response and integrated application notification.-Responded to Tier 2 onsite/remote support on lab/production relating to hardware failure, OS, and Networking

Markham, Ontario

Pre-sale support, IT and network solution design/consultant, system integration and support/consultant- Work closely with Account Managers in developing and designing complex solutions to meet customer requirements- Worked with inside sales on quotes, purchase order and invoices- Be involved in all stages of development, application/database design, coding, testing, and deployment- Maintain and develop existing local platforms - Perform system installation, upgrade and configuration of OS/System platforms including, but not limited to Windows Server, RedHat Linux Server- Design, implement, deploy and daily support for total server virtualization solutions. Including deploying VMware vSphere Hypervisor, VMware virtual network, Host clustering, VMware vSAN.- Working with multiple vendor hardware including, but not limited to IBM BladeCenter HS22, HS23, IBM Storwize v3700 System, BladeCenter Virtual Fabric 10Gb Switch Module, Brocade Fibre Channel Switch, HPE c7000 chassis and HPE BL 460c servers- Design, implement, deploy and test WiFi solutions for customer office or campus- Design, configure and installation of banking, customer service counter two-way intercom system- Design and configure enterprise level Windows Exchange Server solution. Windows server 2008 R2, Active Directory, Domain controller, Exchange 2010. - Configure and deploy with Fortinet security products. Fortigate 60E firewall, FortiADC 200D load balancer.- Participate in solution building process to provide technical solutions for different customer needs, including, but not limited to server configuration, storage configuration, network planning, solution integration and service scope of work definition- Responded to Tier 2 onsite/remote support on lab/production relating to hardware failure, cabling, OS, and Networking- Get trained in web application development, system administration, computer networking, IT infrastructure and telecommunication.

Hydro One Telecom Richview

My role encompassed support of cross-functional teams and departments, Telecom Database, and customers simultaneously. I achieved that through a combination of technical skills, such as designing new network diagrams and maintaining complex enterprise applications, as well as through strong communication and collaboration skills. Highlights Include: ★ Spearheaded design and creation and of Provisioning Guideline manual, adopted as standard in-depth technical reference for Provisioning Operations departments. ★ Developed and implemented innovative strategies to improve current provisions resources, such as including revision history in diagrams, identifying methods to improve accuracy, and initiating audits.

Honors Bachelor Of Applied Science (B.A.Sc.), Business Informatics

● A unique four-year co-op program plus one year more co-op experience which combines a computer science degree with the core teachings.

High School