• Developed a comprehensive reporting system for Amazon delivery operations; The toolaggregates and visualizes key preformance indicatiors of delivery associates that now supports decision-making processes for over 25 logistic managers.• Oversaw daily operations ensuring smooth functioning of delivery processes and resolving anyoperational challenges.

Coordinated and facilitated collaborative workshops that brought together industry experts andstudents, generating actionable insights which enhanced curriculum development for academicprogram and improved job readiness outcomes.

Led the development of a back-end system from the ground up, coordinating project tasks,timelines, and resources to ensure the successful and timely delivery of fully functional APIfeatures that met project specifications and stakeholders’ expectations.