• Utilized design thinking to ideate solutions, resulting in a 30% reduction in development time and a 25% increase in user adoption.• Experienced UX designer with expertise in research, prototyping, and visual design. • Developed 5+ high-fidelity prototypes for real products, collaborating with cross-functional teams.• Designed visual designs for digital products, including discovery tools and metaverse video editors.

At DCX team, conducting and developing high-fidelity prototypes, and collaborating with team leads, product owner and solution developers. I focus on visual design for real products such as discovery tools and metaverse video editors. Strong ability to communicate design ideas and deliver results in a fast-paced environment. Learning the Axure and understand the processing.

At TD Innovation Lab, conduct user research and interviews to help understand customer problems. Develop storyboards, mockups, And Prototypes to uniquely communicate design ideas, brainstorm and uniquely crafted innovative high-fidelity models. Work closely with team leads and solution developers to bring a solution to life

Sheridan College's Innovation Accelerator is designed to engage student teams in the research and development of solutions to industry and community challenges. The local community organization my group met was the Oakville Festivals of Film & Art (OFFA), and our responsibility was to address their challenges and develop solutions for them. Our design process included identifying stakeholders, research, Ideation, Prototyping, and testing of the solution concept.As a UI/UX Specialist, my role was to:- Designed a web platform for hosting virtual trade shows and looking up products to shift in-person experiences online- Initiated the design process including identifying stakeholders, competitive analysis, user research, ideation, prototyping, and testing of the solution concept- Collaborated with content designers, researchers, and teammates to drive projects forward- In charged of all design artifacts (visual and interaction design) and led solution presentations to the client

• Developed whole website and paid client ads for use on diverse social media platforms, achieving an average of 500 users per ad.• Collected and analyzed Web metrics such as visits, time on site and page views per visit.• Created content strategies for digital media and website.

• Daily product sales and production ensure product quality and food safety. The production including various kinds of coffee and cakes.• Manage floor cleaning, control food delivery and ensure adequate supply.• Manage the department's work schedule and ensure new employees are properly trained and directed.

• The main responsibility is to build a customer service team to improve each guest's experience in the restaurant and increase the daily sales of the restaurant. When I worked as Guest Service Manager, the satisfaction rate of customers to the restaurant was 98%, and the daily sales of the restaurant was improved to 5%.• Preparation for the company's new activity. This includes the preparation of new products for employees, and the promotion of children's toys in restaurants. New event poster, light box, menu layout. Make sure the environment of the restaurant is within the current activity. • Work with kitchen manager to properly train kitchen staff on new products.