Yilan (Alyce) Evans Email & Phone Number

Schedules, confirms, re-schedules and cancels appointments for 65-80 new and establishedpatients weeklyChecks-out and arranges charges and payments for billing submissions for 45-55 patients perweekOversees health insurance verification for 200-300 patientsConducts 25-35 procedure, medication and radiology testing prior authorizations monthlyCollaborates with other departments and facilities for procedure schedules and testing referralsfor 5-10 patients a monthInitiates documentations and triages patient-related phone and patient portal messages toresponsible party(s) via Epic, Outlook, and Teams for 100-150 patients weeklyMaintains and organizes physicians’ schedules for wait lists, vacation days, meetings, inpatientclinic times and expense reimbursements regularlyMentors and monitors new staff and fellow colleagues when a need arisesFacilitates procedure medication deliveries and manages received packages and mail daily

Administered radiology testing, medication, and procedure prior authorizations for 80-90patients each monthVerified health insurance eligibility and benefits health insurance for over 100 patients a dayChecked-in and checked-out approximately 200 patients each weekCoordinated referrals to other healthcare providers and hospitals for 100-150 patients monthlyScheduled, confirmed, re-scheduled and canceled 50-150 appointments for new and existingpatients dailyHandled 20-30 phone calls regularlySubmitted 50-80 medical claims to insurance companies for reimbursement and managed 30-50medical records every dayTrained new staff on proper policies and procedures upon hire