BigZpoon is a B2B SaaS company providing online menu management, marketing, sales, food ordering, delivery, and CRM solutions to restaurants. With its Eagle Platform, BigZpoon stands out amongst SaaS vendors in the foodservice industry due to its industry-leading allergy and nutrition menu customizer and personalization capabilities, disruptive delivery business model, and patent-pending food waste management solution. BigZpoon solutions can work in stand-alone mode or can be seamlessly integrated into a restaurant's existing IT systems. BigZpoon enables restaurants to increase sales and improve margins.

Leader of Worldwide Customer Certification Labs (CCL) for Juniper Strategic Delivery (JSD), which is a part of Juniper’s Professional Services Organization (60+ engineers and Program Managers). JSD Practice offers a complete validation cycle from business requirements collection, to driving the targeted software and hardware selection, to software release validation and deployment preparation.CCL team provided automated and manual test services for Juniper Strategic Customers to validate their new and existing architectures, products and SW releases.Multiple geographically distributed and siloed Test Labs with thousands of servers and Networking equipment were virtually brought together to optimize the efficiency. This was achieved by Continuous Integration and Continuous Deployment, on demand Configuration Automation, System Test Automation, Monitoring Automation Frameworks.Architected and lead the design and launch of a new cloud base service where Juniper customers could run their lab tests in a virtual lab environment.

Managed globally distributed teams (300+ engineers) in the functional area of Quality Assurance, Program Management Office, Agile Scrum Masters, Engineering Enablement (CI/CD DevOps) and Knowledge Management.Cisco Customer Experience Board member, representing Software Platform Group to provide advice in the area of unique Quality Transformation that was executed in CSTG along with Agile Transformation with DevOps model.In CSTG, executed a successful transformation in Quality Assurance for 70+ SW projects by creating a new Quality vision and Test Architecture; embedding quality in to development, test and operations in multiple data centers where applications are hosted. For these projects, multiple geographically distributed siloed Test Labs with thousands of servers and Networking equipment were virtually brought together to optimize the efficiency. This was achieved by CI/CD, on demand Configuration Automation, System Test Automation, Monitoring Automation Frameworks.Part of this transformation Test Team sizes were reduced with improved quality, productivity and cost. Unique Test Automation Framework and Tools were developed in-house, and contributed to increased test automation ratios. Special Initiatives in the area of Agile/Scrum, Defect Estimation, Code Complexity, Code Coverage, Smart Regression, Scale and Performance, High Availability, Serviceability, Test Driven Development, Continuous Integration, Continuous Deployment, Security, Proactive Service Analysis, System Test, Application Health Monitoring, Unique Metrics Collection Engines and Engineering Dashboards were built in house to collect and analyze the projects quality end to end.

Managed a portfolio of products including MGX, BPX and IGX Product lines which were in new market insertion, sustaining and end-of-life phases, generating annual revenue of $180M

Responsible for the SW Development, Quality Assurance and PMO for of high capacity multi-service product and HW development for Media Gateway. (150+ engineers and program managers) Managed SW and HW development group for Session Border Control, IPSec and Deep Packet Inspection for Cisco GSR routers in IOS-XR environment.Lead a HW team, which defined and architected the next generation carrier class, high density VoIP gateway, using a new generation service module, with industry leading densities and interfaces. Following that, managed HW, Mechanical, CAD and Dev Test and SW Development Groups as well as Diagnostics and sustaining groups for large capacity Media Gateway.Managed HW engineering teams for Cisco AS5300, 5400 and 5850 series products for modem and VoIP applications, MGX 8260, MGX 8850 Vortex, H/W, Mechanical, CAD, Diagnostics, tools and sustaining teams.

Responsible for the design of a high density, carrier class VoIP Gateway, which was acquired and branded as MGX8260 by Cisco Systems. System was designed and sent to a successful lab trials in ten months.

Responsible for the development of a 6 slot, carrier class, ATM Broadband Access Concentrators. Designed industry’s first ATM Forum compliant T1/E1IMA (Inverse Mux over ATM) card for Broadband Access Concentrators.

DDesigned the first generation, carrier class ATM Broadband Access Concentrator with T1/E1 Circuit Emulation, Frame Relay and Ethernet over DS3 ATM.