Ferhat Yildiz Email and Phone Number

Responsible for the leadership and strategic direction of IT departmentProvides management of the design of information technology systemsResponsible for the provision of IT infrastructure services including desktop applications, local and wide area networks, IT security and telecommunications, hotel applications, etc.Development and implementation of new systemsResponsible for IT hardware, software and maintenance procurementEnsure the smooth running of all IT systemsDevelop and maintain the system documentationSet standards to be used to ensure interoperability of systemsManage, coach and mentor the IT colleagueTake the lead in the development of a hotel disaster recovery planRemain abreast of IT developments within the Hospitality industryLiaise with the existing hardware and service providersAct as a focal point for all major IT issuesProvide management with IT budgets to ensure that the systems remain available and up-to-dateSupervises the preparation of special studies and reports

Successfully opened the hotel on-time and under IT budgetIT Project management & Strategy.Built and maintain fully redundant virtual server environment.Responsible for all systems related CapEx projects.Supplier & third-party SLA & contract management.Hotel backup strategy design and implementation.IT Policy & Procedure governance.

*Managing VMWare conversion and Veaam project and team training. * Implement and Managing Cloud backup project (Microsoft Azure). * Re-planning property network. * Planning and installing: property Anti-Virus server, managing Firewall system (Fortigate), developing an applied software at the hotel. * Creating property IT SOP’s.

• Successfully opened the hotel on-time and under IT budget• IT Project management & Strategy.• Built and maintain fully redundant virtual server environment.• Responsible for all systems related CapEx projects.• Design and implementation of full Cat 6 converged HP network.• Project leader for PCI-DSS project.• Management & Development of IT team.• Implementation of Hotel DR site.• Supplier & third-party SLA & contract management.• Management of hotel telecoms network.• Guest IT support.• Hotel backup strategy design and implementation.• IT Policy & Procedure governance.

• Successfully opened the hotel on-time and under IT budget• Responsible for all IT Systems, Services, Operations and Applications for company requirements. This includes IT Systems, E-Mail, Network WAN&LAN Mng., SAP System Management, Software and Hardware Needs, Application Development, Infrastructure Security, Client Services• Ensure IT deliverable meet highest quality standards and customer requirements.• Collaborate with management on application development, enhancement, and deployment activities• Identify opportunities and provide recommendations for IT process optimization, development of new tools and procedures that will help drive scale and improve productivity• Analyze the technology that’s used for design, development and administration for efficiency and accuracy,• Design a wide area connectivity network infrastructure with an emphasis on filling remote access needs,• IT Project management & Strategy.• Built and maintain fully redundant virtual server environment.• Responsible for all systems related CapEx projects.• Coordinate with management in developing IT business strategic plans and operating policies• Design and implementation of full Cat 6 converged HP network.• Project leader for PCI-DSS project.• Manage audit process for general IT and specific regulatory (primarily PCI and privacy) controls validation• Supplier & third-party SLA & contract management.• Hotel backup strategy design and implementation.• Development and test of backup and disaster recovery concept• Planning and executing migrations and new installations• Monitoring and implementing IT-Projects within the hotel industry• Compilation and maintenance of technical documentation and user’s manuals• Responsible for the integration to the new operational and back end system• Escalating issues, such as new feature requests and system bugs to headquarters (Group Project office and developers)

• Successfully opened the hotel on-time and under IT budget• Responsible for all IT Systems, Services, Operations and Applications for company requirements. This includes IT Systems, E-Mail, Network WAN&LAN Mng., SAP System Management, Software and Hardware Needs, Application Development, Infrastructure Security, Client Services• Ensure IT deliverable meet highest quality standards and customer requirements.• Collaborate with management on application development, enhancement, and deployment activities• Identify opportunities and provide recommendations for IT process optimization, development of new tools and procedures that will help drive scale and improve productivity• Analyze the technology that’s used for design, development and administration for efficiency and accuracy,• Design a wide area connectivity network infrastructure with an emphasis on filling remote access needs,• IT Project management & Strategy.• Built and maintain fully redundant virtual server environment.• Responsible for all systems related CapEx projects.• Coordinate with management in developing IT business strategic plans and operating policies• Design and implementation of full Cat 6 converged HP network.• Project leader for PCI-DSS project.• Manage audit process for general IT and specific regulatory (primarily PCI and privacy) controls validation• Supplier & third-party SLA & contract management.• Hotel backup strategy design and implementation.• Development and test of backup and disaster recovery concept• Planning and executing migrations and new installations• Monitoring and implementing IT-Projects within the hotel industry• Compilation and maintenance of technical documentation and user’s manuals• Responsible for the integration to the new operational and back end system• Escalating issues, such as new feature requests and system bugs to headquarters (Group Project office and developers)

• Successfully opened the hotel on-time and under IT budget• Responsible for all IT Systems, Services, Operations and Applications for company requirements. This includes IT Systems, E-Mail, Network WAN&LAN Mng., SAP System Management, Software and Hardware Needs, Application Development, Infrastructure Security, Client Services• Ensure IT deliverable meet highest quality standards and customer requirements.• Collaborate with management on application development, enhancement, and deployment activities• Identify opportunities and provide recommendations for IT process optimization, development of new tools and procedures that will help drive scale and improve productivity• Analyze the technology that’s used for design, development and administration for efficiency and accuracy,• Design a wide area connectivity network infrastructure with an emphasis on filling remote access needs,• IT Project management & Strategy.• Built and maintain fully redundant virtual server environment.• Responsible for all systems related CapEx projects.• Coordinate with management in developing IT business strategic plans and operating policies• Design and implementation of full Cat 6 converged HP network.• Project leader for PCI-DSS project.• Manage audit process for general IT and specific regulatory (primarily PCI and privacy) controls validation• Supplier & third-party SLA & contract management.• Hotel backup strategy design and implementation.• Development and test of backup and disaster recovery concept• Planning and executing migrations and new installations• Monitoring and implementing IT-Projects within the hotel industry• Compilation and maintenance of technical documentation and user’s manuals• Responsible for the integration to the new operational and back end system• Escalating issues, such as new feature requests and system bugs to headquarters (Group Project office and developers)

Responsible for the management of all hotel IT systems. Hands on review of each departments resulting in significant systems need, reduction in costs, increases in productivity. Computer and network operations are monitored at the property. Plans and coordinates implementation of new functionality, technical architecture, interfaces and peripheral components for supported applications: evaluates systems functi onal design; usability; functionality; and implementation. Supporting the any problem in basic facilities and network services. Supplying uninterrupted continuity of electronic communication inside and outside the hotel. Installing and managed MS Exchange 2007 mail server. Transaction and pursuance of all of the Servers, computers, printers, PBX, IPTV, Micros-Fidelio Opera v4, Micros (POS) and doors at the hotel. Development of effective and beneficial relationships with vendors and other partner organizations. Manages customer satisfaction process taking accountability for addressing concerns. Determining and supplying what the hotel needs in terms of information technology, preparing for use. Developing and applied software at the hotel. Preparing conditions/specifications/counselling when ordering equipment. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs on -site monitoring of all projects.

Maintaining and repairing the servers (Opera v3, Exchange, Micros, Internet, ISA, Fax, Data, Vincard) and the clients constantly. Supplying the wireless internet at the hotel and continuity of network in the guest room. At conference, fair and such organizations, arranging required direct, internal, ADSL Wireless Network. Updating the computer’s MS Exchange server and Windows updates from Microsoft’s website. Backing up Opera, Exchange, Logo Gold, Security cameras and Meyer PDKS information. By using the records, repairing the doors of clients’ rooms when they are out of order, making reports, the printing out. Transaction and pursuance of all of the Servers, computers, printers, telephones, televisions, micros and doors at the hotel. Being ready for any problems and requirements during a conference, fair or busy times. Keeping the inventory of software and hardware. Determining and supplying what the hotel needs in terms of information technology, preparing for use.