Yiling Chen Email & Phone Number

Austin, Texas, United States

• Collaborated cross-functionally with developers and stakeholders in an agile environment to ship web applications for financial services.
• Created a user experience that is consistent with the design system and allows for components reuse to encourage users to save money for retirement and to assist users in monitoring their asset allocation.
• Developed research plans independently and conducted user research to identify pain points to create design strategies.

Austin, Texas Metropolitan Area

• Developed strategies to support Slalom in reaching carbon neutrality as an impact strategy consultant.
• Conducted 8 user interviews to create user personas and to gather dashboard requirements.
• Led the user centered design process to design a dashboard to communicate and visualize the progress of carbon reduction to market leaders.

• Followed the Web Content Accessibility Guidelines (WCAG) guideline 2.1 to design an inclusive website.
• Reconstructed the information architecture of the website and coded a responsive website with HTML, CSS, Bootstrap.
• Won first place in the accessibility competition held by Knowbility.

Taiwan

• Collected and analyzed data for Boyo Social Welfare Foundation to raise money.
• Visualized data by using Tableau to create a dashboard for donors to see how the NGO benefits rural education.

Taiwan

• Led new eco-friendly product development and collaborated with local farmers to promote growing soy sauce ingredients utilizing eco-friendly methods.
• Doubled the area of eco-friendly plantations under contract.

Taiwan

• Designed and planned a website to promote Chenyuanho's eco-friendly products and to increase sales.
• Conceptualized and designed user experience for various types of users with job duties to create an internal information system for managing orders and the brewing process.

India

• Communicated with locals and customized an open-source content management system (CMS), Joomla, for developing NGO websites.
• Participated in local NGO activities to observe how the community dealt with social issues and wrote monthly observation reports to Hao Ran Foundation, the sponsor of this project.

Taiwan

• Researched international information and communication technology for composing the Information Communication Technology (ICT) country report.

Taiwan

Ms, Information Science

Bachelor'S Degree, Field Of Study Information Management