Yilin Wang Email & Phone Number

Vienna, Virginia, Us

- Responsible for an AI-powered build-your-chatbot platform: define product requirements based on competitive analysis and feedbacks of stakeholders and customers, lead UX/UI design, conduct tests in testing, staging, and production environments, manage platform life cycle- Responsible for several AI-powered customer service chatbots: design chatbot structure, logic, and features, design, create, and update chatbot corpus, conduct chatbot conversational intent and pattern tests, manage chatbot life cycle- Create complex products or projects breakdowns and define the scope into manageable chunks, apply agile methodologies, meet clients’ requirements and go above and beyond- Lead an agile engineering and modeling team to deliver results

- Responsible for iTalkBB mobile product, a one-plan-covers-two-countries mobile solution- Managed complete life cycle of mobile product from strategic planning to tactical activities- Translated strategy into detailed requirements and timetable- Led an agile engineering scrum team and drove innovative solutions from engineering and R&D through market requirements, product contract, and positioning- Communicated with internal and external stakeholders and customers about mobile product development and updates- Created and executed GTM strategies- Analyzed customer behavior and modify product- Responsible for identifying, analyzing, mitigating, and controlling the risks regarding product development, maintenance, and management

- Led cross-functional team projects involving department of research & development, accounting, legal, design, marketing, branding, sales, operation, and logistics- Led customer appreciation program, an online and offline E-commerce program: managed weekly email campaign and monthly user appreciation events, analyzed customers' behavior and wrote monthly reports, provided customer service via phone, email, and social media- Responsible for iTalkBB app: managed development cycle, created and executed GTM strategy, analyzed usage data and wrote weekly and monthly reports, created and updated competitive analysis regularly

- Led development of 5MS mobile app that provides Chinese travelers shopping deals and transportation solutions in the US- Built business relations with China travel platform PalmYou and Los Angeles Tourism & Convention Board- Conducted market research, created go-to-market plan, presented the company at startup roadshows

- Performed the data of Regulatory Impact Analysis on SAS, developed a program logic model and evaluation plan- Provided statistical support services to NCES in the areas of data disclosure, publication review, and special studies- Managed extensive database, verified the accuracy and validity of data entered in databases and corrected any errors

Geneva, Ch

- Researched China economy and “Migration and Health in China” and produced summaries and presentations- Drafted plans and timelines for the project, tracked implementation, organized an international conference- Monitored project deliverables and liaised with communication team organizing multimedia publicity

Washington, Dc, Us

- Researched international economics related topics such as global market economy and trade policies- Held seminars, internal and external events, managed client database and marketing communications- Created and managed operational guidance for CEIP in the first-year operation in Beijing

Eastern, Hong Kong, Hk

- Organized case competitions and 12 workshops in 8 universities as lead on “Food Security in China” program- Built and maintained partnerships with two global student organizations—AIESEC and TECC- Wrote paper on NGO’s behavior in international free trade and gave lecture to Oxfam HK (Beijing office)

Master Of Arts (M.A.), Int'L Relations And Int'L Economics (China Studies, Energy, Resources, And Environment)

Bachelor Of Laws (Ll.B.), International Politics