Yilin (Elaine) Yao Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Mississauga, Ontario, Canada

- Spearhead stewardship for agreements, ensuring adherence to terms and conditions while maintaining strong client relationships.- Conduct monthly meetings with major clients to review performance, address concerns, and identify opportunities for growth.- Manage the documentation process for agreements, ensuring accuracy and completeness.- Collaborate with internal and external stakeholders on various projects and system updates to enhance efficiency and effectiveness.- Provide training and mentorship to new hires and co-op students, ensuring alignment with company standards and best practices.- Oversee client profiles for a portfolio of over 500 accounts, ensuring data integrity and optimal servicing.- Analyze client data to identify trends, patterns, and opportunities for optimization and upselling.- Proactively engage with clients through email and phone outreach to maintain rapport and address inquiries promptly.- Drive innovation by developing new software solutions tailored to client needs and requests, enhancing overall service offerings and value proposition.

Mississauga, Ontario, Canada

- Conducted monthly sales transaction data cleaning, gap filling, and analysis utilizing SQL and Excel for a diverse portfolio of over 250 clients.- Managed client internal contacts, ensuring prompt fulfillment of requests, issue resolution, and proactive profile maintenance.- Balanced and prioritized multiple requests from internal and external stakeholders, effectively meeting deadlines and ensuring seamless operations.- Contributed to the team by providing assistance in software quality assurance, front-end, and backend coding debugging processes using the JIRA platform.

Mississauga, Ontario, Canada

- Conducted monthly sales transaction data cleaning, gap filling, and analysis utilizing SQL and Excel for a diverse portfolio of over 250 clients.- Managed client internal contacts, ensuring prompt fulfillment of requests, issue resolution, and proactive profile maintenance.- Balanced and prioritized multiple requests from internal and external stakeholders, effectively meeting deadlines and ensuring seamless operations.- Contributed to the team by providing assistance in software quality assurance, front-end, and backend coding debugging processes using the JIRA platform.

The Reading Circle Children's Literacy Program is a distinguished non-profit organization dedicated to fostering literacy among children aged 4 to 12 within the community. Founded in 2006, the program aims to cultivate a love for reading through engaging activities and interactions facilitated by the dedicated team of high school volunteers. With a rich history of service, proudly welcome numerous returning participants who continue to contribute their time and expertise.

Toronto, Canada Area

* Reading and interacting with children between the age 4-12* Preparing themes, activities and physical activities before every event* Supervises both children and volunteers* Travel back to Toronto from Guelph every Saturday* Attending mandatory meetings in person or over the phone for planning* Learn to be patient and fast compromising for different situations

Toronto, Ontario, Canada

* Responsible for all volunteer recruitments, training, and supervised total of over 100 youth and adult volunteers* Helped with logistics within office such as donations, paper works and scheduling events/personal meetings* Organized volunteer appreciation events for minimum 50 people per event* Coordinated rides and schedules for each canvassing day as well as on the day of Election Day

Canada

- Financial planning for Local Chapters of AIESEC in Canada- Auditing monthly financial submissions- Providing aid and guidance to VP of Finance at different local chapters- Conference calls with other auditors located at different parts of Canada

Ottawa, Canada Area

- Big data analysis using various software such as SQL, Power BI, SAS Entrepreneur Guide and Excel- Presenting a summary of results for projects to other units in the department- Carried out and completed own project from during 8-month period- Collaborated with team members from other units to work on major projects- Involved with sports teams at work

Guelph, Ontario, Canada

* Main responsibilities are monthly and quarterly submissions, reimbursements, and budget variances* Track transactions and prepare financial statements* Investigation and report on budget variances* Overseeing the local committee's finances, making sure it is financially healthy* Provide training to finance members * Working closely with the Local Committee President to come up with ROI projects* Connecting with other VP Finances around Canada

Ontario, Canada

* Running Zoho CRM software to update all the existing contacts* Collaborating with other summer students for outreach to high schools and teachers* Making media advertisements for various events* Giving seminars to teach about CRM software - Zoho and transfer the knowledge to full time staff* Researching different companies to create report relevant to the institute

Guelph, Ontario, Canada

Export Department* Research on various Canadian and foreign companies * Collect key information for reports * Attend and assist in trade shows and meetings* Prepare pre-meeting materials Communication Skills* Professional and social communications with colleuges* Professional written emails to supervisor and colleuges* Communication over reports * Translating documents from English to Chinese* Translating documents from Chinese to English

China

* Managing Facebook page of Mainland of China* Connecting with different people for different open opportunities* Posting and promoting for AIESEC opportunities with in Mainland of China

University Of Guelph

Sending young adults to different countries around the world for professional volunteering experiences. * Organizes and help these participants throughout the process* Contacting people around the world for different opportunities

旺市

To serve food and beverages to the customers with great attitudes* Making sure all customers are well served and comfortableCleanliness and Safety* Food areas are cleaned every 30 minutes* Making sure a spill or food drops are cleaned up right away to avoid safety hazardsTime Management Skills* 3 hours of travel from Scarborough to Vaughan* Flexible hours - Worked early mornings and late nights

Certificate, Business, Management, Marketing, And Related Support Services, 4.0 Gpa

Activities and Societies: Course taken - Introduction to Canadian Business Management - Information Management - Marketing - Micro.

Bachelor’S Degree, Mathematical Economics Co-Op; Minor In Music

Activities and Societies: * AIESEC * Guelph Student Investment Council (GSIC) * CASS (Canadian Asian Student Society) * Music Program.

High School Graduate, High School/Secondary Diplomas And Certificates

Activities and Societies: Music council, music strings and orchestra. Fashion club, MEAC, Gay Straight Alliance