Jeff Yin Email & Phone Number

Grand Rapids Metropolitan Area, Michigan, United States

Works with prospective customers and partners to envision, design, and drive development of complex software solutionsEnsures that our teams have the vision and tools to build great, useful software.Develops and maintain a roadmap with a balance of product vision, strategic partnerships, and architectural investments to deliver performant and feature-rich softwareLeads team members in the development, quality engineering, product management, and user experience teams

Led the maturation and growth of the Dev, Product, UX, and QA teams and their processesIncreased the usage of our products through engagement in commercial activities, coordination across teams, and guiding team growth where necessary

Providing leadership and boots-on-the-ground support in all areas of development for Motorcity Systems' products- Agile/Scrum implementation- Product Ownership- Quality Assurance (automated and manual)- Software best-practices, including driving the implementation of unit, integration, and automated e2e tests- Establishing rapid release schedule to quickly deliver new features and fixes to customers and built custom tooling to support the processParticipation in Sales and Implementation- Product demonstrations- New feature identification, decomposition- Bug identification, logging, and resolution

Holland, Mi

- Built tools that allowed individuals to assess their own progress and identify their own career plans within the Engineering department- Used my deep understanding of individuals' strengths and weaknesses as well as career goals to ensure projects were staffed with an effective team- Built and maintained relationships with local schools and recruiting firms- Guided the development of internal projects used for lobby check-in and camera identification of tulip breed- Taught Agile methodologies throughout the organization and worked with various teams to help them become more agile

Holland, Mi

- Lead software development efforts for the Transportation Management Systems technology suite.- Direct a large and diverse (domestic and global) team of software engineers, quality analysts, software architects, technical support developers and product owners - a total of approximately 60 team members. - Define and implement standardized software development processes, including but not limited to the scrum process, QA, team code review, and the tools used to manage them. - Balance the needs of customers, upper management, and individual teams by communicating clearly and providing the tools and processes necessary to create and maintain an industry-leading SaaS application.

Holland, Mi

- Curated an environment where team members are effective, learning and challenged by investing in team members and expecting their best. - Served as the lead ScrumMaster to uphold Agile principles and ensure that Scrum is implemented in a way that works both short and long term. - Managed the Quality Assurance team, implementing and fine-tuning our test automation to save hundreds of hours of manual testing annually.- Found and implemented ways to be more efficient and more effective, including the creation of reusable UI components and significant steps towards Continuous Delivery.

Holland, Mi

As QA Manager, I have led the charge to automate the testing of our SaaS (cloud-based) application. This has included growing the team of 2 to 4, building a team where QA analysts and QA engineers are working together to ensure the quality of software as it's built and, by providing more frequent feedback to developers, ensuring that functionality is preserved even as new features are added.Through these activities, we have saved over a hundred hours of manual testing annually. This has been accomplished through a combination of the automation of existing regression tests and uncovering the unintended consequences of code changes before they reach our customers.

Holland, Mi

Responsible for the maintenance and enhancement of our underlying WebFocus infrastructure, as well as driving more intelligent reporting across our customer base. Developed and implemented solutions to support global, SaaS-based usage of our Business Intelligence software that enable our global customer base to make data-driven decisions.* Added and enhanced reporting data sources to close gaps in customers' data visibility* Greatly increased the efficiency with which reports are defined and executed, including reports where one set of code needs to work for dozens of customers* Implemented an add-on to our WebFOCUS installation to provide international support not previously available in the tool* Increased the exposure of my team to ideas outside LeanLogistics' four walls, including vendor conferences and local user forums

Holland, Mi

Managed technical support team responsible for uptime and stability of the LeanTMS and its integration with customers.* As a part of the support team responsible for keeping our customer base up and running in our SaaS platform, contributed to 95% or higher customer satisfaction each year I was responsible for the team* Worked closely with infrastructure team to identify and resolve system issues at both the application and server tiers. * Managed patch releases. Included coding bug fixes and application enhancements, coordinating testing, performing code reviews, and identifying which issues need to be resolved based on customer and organizational feedback.* Development of processes both within the R&D team as well as between R&D and Operational groups

Holland, Mi

Specification and Implementation of bugfixes and enhancements in JSPs using Struts and JSTL, Java Applets, and Java backend code.