• Assessed the scope and quality of Humanities and Social Sciences manuscripts of Chinese authors and recommended suitable journals within the Springer Nature portfolio of more than 2700 journals.• Achieved performance benchmarks within one month; exceeded global performance average within three months. • Communicated effectively with authors and internal colleagues to promote the transfer service.• Collaborated with a team to conduct journal analysis, presenting results to publishers for boosting submission and content retention.• Designed and kept the daily work-in-process report of the team, providing strategic insights to ensure smooth operations. • Collaborated with a team to drive editor and editorial board engagement of a journal portfolio.

• Oversaw the entire production process of a portfolio of six society-owned journals to reduce the average article processing time from 40 days to 29 days within 1 year (top performer on team).• Acted as the single point of contact and the production expert, providing updates and suggestions to ensure high quality service to customers.• Maintained close relationship with internal and external stakeholders, including society editors, editors-in-chief, publishers, and marketing specialists to troubleshoot and escalate production issues as needed.• Negotiated with society editors and vendors to maintain consistent style and eliminate preferential changes.• Analyzed the company and Chinese publication standards and present the result to internal colleagues.

• Managed close relationships with editors, local press partners, authors, and production editors to oversee the complete book cycle, publishing over 70 high-quality co-publications and authored books in Humanities and Social Sciences (top performer on team).• Sourced reviewers for over 250 manuscripts, ensuring timely completion of the review process. • Acted as the sole point of contact for authors, editors, and co-publication presses, providing high quality service. • Conducted market research on Chinese presses and competitors, compiling research reports.

• Designed and taught an academic writing course for L2 students, helping them meet the writing standards of U.S. universities.• Received higher-than-average performance review scores compared to departmental and university averages.

Annotated Chinese news or discussion forum data to develop or improve the machine learning system of LDC;Co-composed project guidelines with chief and senior annotators

Coordinated and administrated student-teacher communication group➢ Trained and mentored new teachers, and held regular performance tracking meetings