- Coordinate and schedule patient appointments, including new patient intake- Verify insurance coverage and secure referral authorizations- Maintain accurate medical records by pulling, filing, and updating charts- Provide front desk support by welcoming patients and managing patient flow - Handle appointment reminders, including calls for missed or late appointments- Manage the release of medical records via fax and email- Collect patient histories, record vital signs, and assist with medical examinations- Assist the office manager and physicians with administrative and clinical tasks as needed

- Package sterilized dental instruments and equipment to ensure a sterile environment- Capture high-quality dental X-rays & maintain precise patient records- Welcome and check in patients with professionalism and efficiency- Handle phone inquiries & proactively contact patients to remind them of upcoming appointments

- Created and maintained filing systems both electronically/physically, improving productivity in the office- Maintained human resource records for over 150 employees by recording hiring, transfer, and termination of employees- Documented and tracked human resource actions by completing forms, reports, logs, and records