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Ying Chen Email & Phone Number
UX Researcher
at
Microsoft AI
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
UX Researcher
Location
Greater Vancouver Metropolitan Area, Canada
Company size
Who is Ying Chen? Overview
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Quick answer
Ying Chen is listed as UX Researcher at Microsoft AI, a with 1072 employees, based in Greater Vancouver Metropolitan Area, Canada. AeroLeads shows a matched LinkedIn profile for Ying Chen.
Ying Chen previously worked as UX Researcher at 天圖品牌顧問有限公司 // Atlas Branding Co., Ltd. and Associate User Researcher at Sprung Studios - Ux-Ui Design. Ying Chen holds Associate Certificate, User Interface (Ui) And User Experience (Ux) Design from British Columbia Institute Of Technology.
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Microsoft AI
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Profile bio
About Ying Chen
I am a passionate UX researcher dedicated to uncovering deep-rooted needs and pain points of users to craft humanistic, intuitive design solutions. With a strong foundation in user-centered design methodologies, I leverage research insights to drive impactful design decisions and improve user experiences across diverse platforms.My skills include:• Conducting thorough user research and translating findings into actionable strategies.• Skilled in qualitative and quantitative research methods for conducting in-depth qualitative and mixed-methods studies.• Managing projects and collaborating with cross-functional teams for smooth communication and execution.• Proficiency in UX and XR prototyping tools, including Figma and Unity, to design and test innovative solutions in both digital and immersive environments.With fluency in English and Mandarin Chinese, and intermediate German language skills, I bring a global perspective to every project. I'm always eager to explore new challenges and contribute to meaningful, user-centric designs.
Current workplace
Ying Chen's current company
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Microsoft Ai
18 roles
Ying Chen work experience
A career timeline built from the work history available for this profile.
Ux Researcher
Current
Oct 2024 - Present
Associate User Researcher
• Conducted usability playtests and user interviews in the lab on AA-AAA games,analyzed data and wrote analysis reports that contributed to multiple feature changes• Identified player patterns with qualitative coding and thematic analysis, as well asconducted recruitment screening calls, on intensive longitudinal studies (Diary Studies)• Reviewed game titles from a variety of genres for usability, player comprehension, andaccessibility through expert reviews, accessibility reviews and competitor analyses• Evaluated information architecture for game UI screens and designed low-fi wireframesolutions using Figma, resulting in a redesign of multiple game menu screens• Researched XR gaming industry market and XR gaming dimensions to develop newservices for XR game expert reviews and playtests• Utilized Python for data cleaning, statistical analysis and data visualization
Jul 2023 - Sep 2024
Graduate Research Assistant
• Researched miscommunication problems and design space of video-conferencing systems in UBC’s ViDeX research group in collaboration with a major tech company• Planned, conducted, and analyzed two rounds of interviews with 14 target users using qualitative coding and thematic analysis• Designed multiple solutions to reduce miscommunication in videoconferencing meetings using speculative design and design workbook research methods• Presented at 2023 DFP Design Showcase and prepared manuscript for publication
Sep 2022 - Jun 2023
Graduate Student
Sep 2021 - Jun 2023
Graduate Teaching Assistant
Graduate Teaching Assistant for INFO 300 – Information and Data Design course offered in the BA Minor for Informatics program at UBC's School of Information.• Explained design thinking and research methods, facilitated student discussion, guideddesign projects, provided constructive feedback for a class of 40 students
Jan 2023 - Apr 2023
Guidebook For Culturally Responsive Messaging For The City’S Sustainability Projects
• Created a Culturally Responsive Messaging Handbook with UBC researchers for the City of Vancouver’s green rainwater infrastructure projects
Sep 2022 - Dec 2022
Risk Communication Tool Designer
• Planned and conducted remote usability testing sessions of risk communication toolthrough 13 target user interviews with clinicians and child patients’ parents• Analyzed interview data through thematic analysis, proposed design requirements• Conducted competitor analysis of existing risk communication tools• Wrote manuscript for publication in the JMIR Pediatrics and Parenting journal
May 2022 - Aug 2022
Content Strategy Director & Creator
[2020 & 2021 Taipei Cycle d&i Awards]• Researched and analyzed sports market trends and new user experience of bicycles• Redesigned products’ digital images and transformed technical language to user-centered language to increase products’ online business for 50 companies• Created six social media promotion plans, 55 social media promotion videos with Adobe Creative Suite and over 480 Chinese & English social media promotion posts• Worked with client teams (Taiwan Bicycle Association & Taiwan External Trade Development Council) to promote global d&i Awards online
Mar 2021 - Dec 2021
Content Strategy Director & Creator
[2020 Solution Pioneers - Taiwan's Cycling Industry Cloud Expo]"2020 Solution Pioneers - Taiwan's Cycling Industry Cloud Expo" is the first online cloud expo of Taiwan's cycling industry. I led the team to design and create social media content to promote 25 flagship products from 25 innovative brands of Taiwan's bicycle industry that keeps pushing the industry forward. In 2 months, I designed and produced 10 social media short films to promote the cloud expo as content strategy director and creator. I aimed to present the products from the 25 selected brands in unique and creative ways, and to promote the fun, the physical benefits as well as the inclusiveness of cycling.
Jan 2021 - Feb 2021
Strategy Director
千千之美
• Researched target audiences and planned social media platform content• Analyzed data from target audiences to design social media marketing plan • Planned strategy to promotion social media page by combining Eastern art and philosophy with business• Design and created promotional videos for social media pages using Adobe Creative Cloud software, and wrote copy
Jan 2020 - Dec 2021
Strategy Director
Gina Branding Lab
• Researched and planned social media platform content• Analyzed data on target audiences and planned social media marketing strategy• Designed and created promotional videos for social media pages• Designed podcast content, recorded, edited and deployed podcast episodes online • Collaborated with design agency to design official website
Dec 2017 - Dec 2021
Project Managing Director
• Designed information architecture of the official website using card sorting and tree testing with 22 target users, collaborated with design agency to design the website• Designed new online images for podcast interviewees spanning 10 different industries• Planned interviews for 33 CEOs, recorded, edited and deployed podcast episodes• Increased podcast hits yearly by 130% for three consecutive years; ranked #17 in Taiwan’s Business Podcast category
Jan 2018 - Dec 2020
Editor In Chief
Teba台灣精品品牌協會
Editor in Chief for 品牌企業精華歷程專書「品牌價值軟實力 - 品牌新視角」book. • Researched company profiles and industry information to plan CEO interviews• Interviewed 10 CEOs, analyzed and compiled the interview data to write the book
Jan 2019 - Oct 2019
Assistant Project Manager & User Experience Researcher
• Researched and analyzed the UX of Brizon’s Stepwing product using mixed-methods survey with 46 target users, identified product competitors with SWOT and 4P analysis• Analyzed focus group data to redesign Stepwing’s business model, leading to a 10% increase of its global sales• Researched Brizon’s global market and expanded it to five new markets (China, Finland, UK, Switzerland, France)
Jan 2019 - Jun 2019
English Writing & English Film Teacher
• Designed visual teaching materials based on language and culture• Tutored students on English composition and thesis writing weekly in Face2Face writing center• Taught 2 courses on English films, tv shows and American culture at EU Workshop to groups of 30 students
Sep 2017 - Jun 2018
Assistant To Project Manager
Bite 藍海創新尖兵
• Planned and designed content, wrote copy for social media page• Communicated with client to identify needs and improve project accordingly • Communicated across designer and video production teams to manage production of promotional videos
Jun 2017 - Dec 2017
Assistant To Project Manager
新生代Ceo策略營
• Analyzed focus group interview data to investigate user experience of the products • Assisted in planning and executing enterprise innovation strategies• Conducted marketing data and trends research for product redesign plans• Assisted in managing project to form product redesign and new marketing strategies for 2 companies: Special Supports and PuHu Shoes.
Oct 2017 - Nov 2017
4 education records
Ying Chen education
Associate Certificate, User Interface (Ui) And User Experience (Ux) Design
Master Of Library And Information Studies, Library And Information Science
Bachelor Of Arts - Ba, English Language And Literature
Bachelor Of Arts - Ba, English And American Studies
FAQ
Frequently asked questions about Ying Chen
Quick answers generated from the profile data available on this page.
What company does Ying Chen work for?
Ying Chen works for Microsoft AI.
What is Ying Chen's role at Microsoft AI?
Ying Chen is listed as UX Researcher at Microsoft AI.
Where is Ying Chen based?
Ying Chen is based in Greater Vancouver Metropolitan Area, Canada while working with Microsoft AI.
What companies has Ying Chen worked for?
Ying Chen has worked for Microsoft Ai, 天圖品牌顧問有限公司 // Atlas Branding Co., Ltd., Sprung Studios - Ux-Ui Design, Designing For People Research Cluster, and The University Of British Columbia.
How can I contact Ying Chen?
You can use AeroLeads to view verified contact signals for Ying Chen at Microsoft AI, including work email, phone, and LinkedIn data when available.
What schools did Ying Chen attend?
Ying Chen holds Associate Certificate, User Interface (Ui) And User Experience (Ux) Design from British Columbia Institute Of Technology.
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