Yingyi Chen Email & Phone Number

Shanghai, China

Shanghai, China

Shanghai, China

Shanghai, China

• Industry Insights: Proficient in monitoring pricing and sourcing dynamics of top sellers and flagship products within the beauty industry. Utilized user research and competitive analysis to optimize existing models. Developed business proposals and facilitated enhancements in app page design and product review processes, resulting in a 96% accuracy rate in product reviews.• Seller Operations: Aligned strategies with the growth objectives of the beauty category. Clearly defined growth… Show more • Industry Insights: Proficient in monitoring pricing and sourcing dynamics of top sellers and flagship products within the beauty industry. Utilized user research and competitive analysis to optimize existing models. Developed business proposals and facilitated enhancements in app page design and product review processes, resulting in a 96% accuracy rate in product reviews.• Seller Operations: Aligned strategies with the growth objectives of the beauty category. Clearly defined growth trajectories for top-tier and mid-tier sellers, encompassing product selection, daily operations, and event management. Provided tailored support to sellers at various levels, assisting Key Account (KA) sellers in optimizing daily operations to ensure competitive pricing and boost Gross Transaction Value (GTV). Proficiently utilized Excel during the internship to enhance effective order rates from the perspective of Single Product Units (SPUs), leading to an 8% increase in effective order rates. Show less

• Use social media such as LinkedIn, Facebook, and emails to build professional connections.• Frequent marketing event coordination experiences and reporting to management.• Participate in a team to organize virtual (online) global conferences• Organized over 10 datasheets of product details including 200 products searched from Amazon and Alibaba in order to streamline operations and help management keep track of inventory• Negotiated with over 200 products suppliers about… Show more • Use social media such as LinkedIn, Facebook, and emails to build professional connections.• Frequent marketing event coordination experiences and reporting to management.• Participate in a team to organize virtual (online) global conferences• Organized over 10 datasheets of product details including 200 products searched from Amazon and Alibaba in order to streamline operations and help management keep track of inventory• Negotiated with over 200 products suppliers about product prices and requirements for samples Show less

Yancheng, Jiangsu, China

1. User operation: familiar with the business and products of the branch, providing consulting services for visitingcustomers, guiding over 60 customers to fill in slips and applications every day, and helping customers to handlebusiness smoothly;2. Marketing promotion: according to the different needs of customers, actively promote and introduce the financialproducts to customers, and guide customers to the financial area for consultation and business management;3. Handling… Show more 1. User operation: familiar with the business and products of the branch, providing consulting services for visitingcustomers, guiding over 60 customers to fill in slips and applications every day, and helping customers to handlebusiness smoothly;2. Marketing promotion: according to the different needs of customers, actively promote and introduce the financialproducts to customers, and guide customers to the financial area for consultation and business management;3. Handling customer complaints: handle customers' critical comments quickly and properly, and deal withcustomers' negative emotions. During my internship at the bank, the number of customer complaints decreased by40%, and total satisfaction reached more than 90%. Show less

Hongkong

1. Data Analysis: led the team to design a complete set of insurance marketing plans from 0 to 1 in two days, andspent 24 hours designing the first draft of the questionnaire, obtaining more than 1000 samples of data; Afterobtaining the valid questionnaire, we screened the valid data, analyzed the customer needs, and output the researchreport in the form of Powerpoint.2. User Survey: investigate the insurance market intention and the hidden market share of family insurance… Show more 1. Data Analysis: led the team to design a complete set of insurance marketing plans from 0 to 1 in two days, andspent 24 hours designing the first draft of the questionnaire, obtaining more than 1000 samples of data; Afterobtaining the valid questionnaire, we screened the valid data, analyzed the customer needs, and output the researchreport in the form of Powerpoint.2. User Survey: investigate the insurance market intention and the hidden market share of family insurance productsaccording to the requirements of enterprises. After that, distributing questionnaires to customers. A total of morethan 700 valid questionnaires were collected, and output three iteration proposals of family insurance products,which were praised by our tutor.3. Market Analysis: collect relevant data on competing insurance products, analyze and make a horizontalcomparison of competing products, and output multiple market analysis reports. Based on customer demandstratification, expand the promotion to customers aged 30-45 years, and increase the potential market share of thePrudential Investment Company. Show less

Master Of Business

Bachelor'S Degree