> Events Managemento To communicate with both university and external clients for the event inquiry and arrangement.o To manage the event operation, including to assign the work to do the pre-event preparation, to select and manage the service providers, to monitor and manage the on-site operation on the event day(s), as well as to follow up the post-event issues.o To manage and arrange the operation of the executive education programs of the Wharton School, and act as the teaching assistant to the professors.o To manage the client relations internally (from the university) and externally (from the partners).o To collect and manage the events documents and materials for further use, including the event reviews posted on WeChat, website and newsletter, event related forms, etc.o To prepare the monthly report of events to the university. > WeChat Managemento To prepare and edit the center’s WeChat post.o To cooperate with the university to post campus news on the center’s WeChat.o To manage and maintain the WeChat account on a regular basis. > Website Managemento To cooperate with the team based in the university to manage and maintain the website.o To post the event related information on website in both Chinese and English. > Newslettero To cooperate with team to decide the design and content of the newsletter.o To collect and edit the materials of the content.o To edit the newsletter format on the backend system.o To cooperate with the university team to issue the newsletter. > Administration (as the backup of the Administration Manager)o To manage and coordinate the executive members’ schedule.o To cooperate and communicate with the Finance company for the related financial issues.o To monitor the office daily operation.

> Administrationo To supervise the daily operation of the reception desk.o To manage the main local vendors to ensure their service standards.o To arrange the logistics for the guests from the University of Pennsylvania as well as the local guests.o To prepare the monthly report of reception desk work.> Facilityo To manage the main contractors for ensuring the daily operation.o To monitor and coordinate with the property management.o To coordinate with the routine maintenance work.o To arrange the furniture set-up work to reach the requirement of events.o To prepare the monthly report of the facility management.o To assist the Facility Manager to coordinate and arrange the work of the Aramark team.> Eventso To communicate with the client from both the university and the local partner on their demands and requests for the event or program.o To assign the different work to the operation team according to the event requirements, including the venue set-up, the hotel booking and the transportation arrangement, etc.o To monitor the local vendors for ensuring the quality of the event delivery, including the catering service, materials production, itinerary arrangement, etc.o To support the on-site operation during the event, including the BEO (banquet event order) updating and issuing, coordination with the property management, and the cleaning work schedule, etc.o To act as the program coordinator for the executive education programs of the Wharton School to assist to the professors, including the equipment test, materials hand-out, class support, and other related issues.

> To integrate the monthly reports and provide the basic analysis to the director.> To manage the calendar of the director.> To arrange the itinerary of the business travel of the director.> To assist the director to draft the related department documents and emails.> To manage the documents of the department.> To support the projects of the North Region on the related administration work.

> To manage the customer relation management system.> To prepare the membership monthly, quarterly and yearly reports.> To plan and organize the member events.> To review and do the budget of the program.> To manage the calendar of the Director of Sales & Marketing.> To arrange the business travel itinerary of the Sales & Marketing Team.> To prepare the sales performance review for the director.> To review the room and event reports from the Opera system.> To supervise the department administration work.