Senior Ux Researcher
CurrentLeading the research in the low-code/no-code app builder space (UI Builder) to elevate productivity for enterprises.
Aug 2021 - Present
AeroLeads people directory · profile
Yi Peng Email & Phone Number
Design Researcher
at
ServiceNow
1 work email found
@servicenow.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Design Researcher
Location
Los Angeles, California, United States
Company size
Who is Yi Peng? Overview
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Quick answer
Yi Peng is listed as Design Researcher at ServiceNow, a with 5 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Yi Peng.
Yi Peng previously worked as Senior UX Researcher at Servicenow and UX Researcher at Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas. Yi Peng holds Master Of Design, Human-Centered Design from Institute Of Design (Id).
Company email context
Email format at ServiceNow
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{first}.{last}@servicenow.com
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AeroLeads found 1 current-domain work email signal for Yi Peng. Compare company email patterns before reaching out.
Profile bio
About Yi Peng
Design Researcher | Problem Solver | StorytellerI leverage my skills in qualitative research, workshop facilitation and UX design to innovate business.https://www.yipengux.com
Listed skills include Ui设计, Adobe Illustrator, Microsoft Office, Adobe Creative Suite, and 5 others.
Current workplace
Yi Peng's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
5 roles
Yi Peng work experience
A career timeline built from the work history available for this profile.
Ux Researcher
Dedicated to improving the digital experience of seeking in-network medical care. Have led research in digital pharmacy and urgent care. Both helped shape the business strategy and product roadmap. Commonly used research methods: In-depth user/stakeholder interview; Feature prioritization study; Concept testing; Mental model study; Participatory design workshop; Usage data analytics (Adobe Analytics, Foresee, Clarabridge)Commonly delivered artifacts: User journey map; personas; Service blueprint; Concept storyboard; Roadmap; Value Web; Low/mid-fi wireframe
May 2019 - Aug 2021
Ux Research Lead
*Partner with 3 founders to plan for product strategy and roadmap by applying human-centered design approach and leveraging research insights*Initiate and conduct research (interviews, contextual observations, diary studies, etc.) in an extremely limited budget to identify opportunities for future growth*Mentor and coach other designers on research
Oct 2020 - Apr 2021
Ux Designer
*As the only UX practitioner, advocated for a “research first” product development process, which got buy-in from PM to execute*Conducted interviews with employees to learn their mental models, which informed the enterprise app design*Rapidly conduct research and transfer insights into multiple solutions (wireframes & interactive prototypes) *Led engaging workshops cross the whole team to build alignment and eliminate conflicts
Sep 2018 - May 2019
Service Design Intern
Led a research project to envision the future experience of E-Commerce Order Fulfillment by leveraging Zebra’s physical and digital products.Designed final concept storyboard and presented to the whole design team including the US, UK and Chinese offices.
May 2017 - Aug 2017
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
TM
Timothy Maglothin
Colleague at ServicenowSan Diego, California, United States
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SK
Shivali Kapoor
Colleague at ServicenowIndia
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SK
Saketh Krishna Dumpuru
Colleague at ServicenowHyderabad, Telangana, India
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SR
Siddarth Ravula
Colleague at ServicenowSanta Clara, California, United States
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SS
Surendra Shah
Colleague at ServicenowKathmandu, Bāgmatī, Nepal
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VR
Vimlesh Rawat
Colleague at ServicenowIndore, Madhya Pradesh, India
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JT
Jim Taylor
Colleague at ServicenowChester Springs, Pennsylvania, United States
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EM
Eduardo Melo
Colleague at ServicenowDüsseldorf, North Rhine-Westphalia, Germany
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JH
Jonathan Hurwitz
Colleague at ServicenowNorfolk, Massachusetts, United States
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JA
Jose Andres Chavarría Araya
Colleague at ServicenowSan Jose, Costa Rica
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Timothy Maglothin
Colleague at ServicenowSan Diego, California, United States
View →
SK
Shivali Kapoor
Colleague at ServicenowIndia
View →
SK
Saketh Krishna Dumpuru
Colleague at ServicenowHyderabad, Telangana, India
View →
SR
Siddarth Ravula
Colleague at ServicenowSanta Clara, California, United States
View →
SS
Surendra Shah
Colleague at ServicenowKathmandu, Bāgmatī, Nepal
View →
VR
Vimlesh Rawat
Colleague at ServicenowIndore, Madhya Pradesh, India
View →
JT
Jim Taylor
Colleague at ServicenowChester Springs, Pennsylvania, United States
View →
EM
Eduardo Melo
Colleague at ServicenowDüsseldorf, North Rhine-Westphalia, Germany
View →
JH
Jonathan Hurwitz
Colleague at ServicenowNorfolk, Massachusetts, United States
View →
JA
Jose Andres Chavarría Araya
Colleague at ServicenowSan Jose, Costa Rica
View →
4 education records
Yi Peng education
Master Of Design, Human-Centered Design
Institute Of Design (Id)
User Experience (Ux) Metrics
Uc San Diego Extended Studies
Master Of Design, Human Centered Design
Illinois Institute Of Technology
Bachelor’S Degree, Digital Media Technology
Guangdong University Of Technology
FAQ
Frequently asked questions about Yi Peng
Quick answers generated from the profile data available on this page.
What company does Yi Peng work for?
Yi Peng works for ServiceNow.
What is Yi Peng's role at ServiceNow?
Yi Peng is listed as Design Researcher at ServiceNow.
What is Yi Peng's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Yi Peng at ServiceNow.
Where is Yi Peng based?
Yi Peng is based in Los Angeles, California, United States while working with ServiceNow.
What companies has Yi Peng worked for?
Yi Peng has worked for Servicenow, Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas, Haochee, Perkins+Will, and Zebra Technologies.
Who are Yi Peng's colleagues at ServiceNow?
Yi Peng's colleagues at ServiceNow include Timothy Maglothin, Shivali Kapoor, Saketh Krishna Dumpuru, Siddarth Ravula, and Surendra Shah.
How can I contact Yi Peng?
You can use AeroLeads to view verified contact signals for Yi Peng at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Yi Peng attend?
Yi Peng holds Master Of Design, Human-Centered Design from Institute Of Design (Id).
What skills is Yi Peng known for?
Yi Peng is listed with skills including Ui设计, Adobe Illustrator, Microsoft Office, Adobe Creative Suite, Css, Illustrator, User Centered Design, and User Experience.
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