Yi Peng
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Yi Peng Email & Phone Number

Design Researcher at ServiceNow
Location: Los Angeles, California, United States 5 work roles 4 schools
1 work email found @servicenow.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email y****@servicenow.com
LinkedIn Profile matched
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Current company
Role
Design Researcher
Location
Los Angeles, California, United States
Company size

Who is Yi Peng? Overview

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Quick answer

Yi Peng is listed as Design Researcher at ServiceNow, a with 5 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Yi Peng.

Yi Peng previously worked as Senior UX Researcher at Servicenow and UX Researcher at Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas. Yi Peng holds Master Of Design, Human-Centered Design from Institute Of Design (Id).

Company email context

Email format at ServiceNow

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{first}.{last}@servicenow.com
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AeroLeads found 1 current-domain work email signal for Yi Peng. Compare company email patterns before reaching out.

Profile bio

About Yi Peng

Design Researcher | Problem Solver | StorytellerI leverage my skills in qualitative research, workshop facilitation and UX design to innovate business.https://www.yipengux.com

Listed skills include Ui设计, Adobe Illustrator, Microsoft Office, Adobe Creative Suite, and 5 others.

Current workplace

Yi Peng's current company

Company context helps verify the profile and gives searchers a useful next step.

ServiceNow
Servicenow
Design Researcher
2225 Lawson Lane, Santa Clara, CA 95054, us
Website
Employees
5
AeroLeads page
5 roles

Yi Peng work experience

A career timeline built from the work history available for this profile.

Senior Ux Researcher

Current

Santa Clara, Ca, Us

Leading the research in the low-code/no-code app builder space (UI Builder) to elevate productivity for enterprises.

Aug 2021 - Present

Ux Researcher

Chicago, Il, Us

Dedicated to improving the digital experience of seeking in-network medical care. Have led research in digital pharmacy and urgent care. Both helped shape the business strategy and product roadmap. Commonly used research methods: In-depth user/stakeholder interview; Feature prioritization study; Concept testing; Mental model study; Participatory design workshop; Usage data analytics (Adobe Analytics, Foresee, Clarabridge)Commonly delivered artifacts: User journey map; personas; Service blueprint; Concept storyboard; Roadmap; Value Web; Low/mid-fi wireframe

May 2019 - Aug 2021

Ux Research Lead

*Partner with 3 founders to plan for product strategy and roadmap by applying human-centered design approach and leveraging research insights*Initiate and conduct research (interviews, contextual observations, diary studies, etc.) in an extremely limited budget to identify opportunities for future growth*Mentor and coach other designers on research

Oct 2020 - Apr 2021

Ux Designer

Chicago, Il, Us

*As the only UX practitioner, advocated for a “research first” product development process, which got buy-in from PM to execute*Conducted interviews with employees to learn their mental models, which informed the enterprise app design*Rapidly conduct research and transfer insights into multiple solutions (wireframes & interactive prototypes) *Led engaging workshops cross the whole team to build alignment and eliminate conflicts

Sep 2018 - May 2019

Service Design Intern

Lincolnshire, Il, Us

Led a research project to envision the future experience of E-Commerce Order Fulfillment by leveraging Zebra’s physical and digital products.Designed final concept storyboard and presented to the whole design team including the US, UK and Chinese offices.

May 2017 - Aug 2017
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 5 employees →

4 education records

Yi Peng education

Master Of Design, Human-Centered Design

Institute Of Design (Id)

User Experience (Ux) Metrics

Uc San Diego Extended Studies

Master Of Design, Human Centered Design

Illinois Institute Of Technology

Bachelor’S Degree, Digital Media Technology

Guangdong University Of Technology
FAQ

Frequently asked questions about Yi Peng

Quick answers generated from the profile data available on this page.

What company does Yi Peng work for?

Yi Peng works for ServiceNow.

What is Yi Peng's role at ServiceNow?

Yi Peng is listed as Design Researcher at ServiceNow.

What is Yi Peng's email address?

AeroLeads has found 1 work email signal at @servicenow.com for Yi Peng at ServiceNow.

Where is Yi Peng based?

Yi Peng is based in Los Angeles, California, United States while working with ServiceNow.

What companies has Yi Peng worked for?

Yi Peng has worked for Servicenow, Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas, Haochee, Perkins+Will, and Zebra Technologies.

Who are Yi Peng's colleagues at ServiceNow?

Yi Peng's colleagues at ServiceNow include Lopa Praharaj, Sai Vamshi Mahankali, Connie Cao, Sylvia Mackenzie, and Karolina Harasim.

How can I contact Yi Peng?

You can use AeroLeads to view verified contact signals for Yi Peng at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Yi Peng attend?

Yi Peng holds Master Of Design, Human-Centered Design from Institute Of Design (Id).

What skills is Yi Peng known for?

Yi Peng is listed with skills including Ui设计, Adobe Illustrator, Microsoft Office, Adobe Creative Suite, Css, Illustrator, User Centered Design, and User Experience.

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