Yiphat Gamzu Email & Phone Number

Vienna, Virginia, United States

• Write Release Notes for all major releases and patches and assist with Help File maintenance.• Provides written communications to clients, including reminders, alerts, and updates.• Work with developers to develop new functionality and upgrade existing components to meet business needs.• Conduct Functional Testing to make sure new and enhanced functionality works as expected and that it has not broken existing functionality.• Provide monthly updates on international fees, from creating packages and zip files to overseeing deployment tests and sending alert notifications to clients.• Created the first roll-out guide for clients and advised on the early stages of rollout preparation.• Act as the voice of the customer within the company and oversee cross-functional processes for a better overall user experience.• Employee training and software implementation.

Boston, Massachusetts, United States

• Established a Quality Assurance department to ensure compliance with US regulations and international laws.• Implement roll-out of IPDAS, a document assembly, and a database system.• IPDAS system administrator and trainer.

Israel

• Preparation of application documentation for Israeli, US, and international patent applications.• Ensured deadlines were met by maintaining a docketing system.• Informed clients of status updates and conduct follow-ups.

Prague, Czechia

• Implemented programs for historic preservation, including grant competitions and collaborative projects with the Ministry of Culture.• Planned events, wrote grant proposals and raised funds.• Served as editor of a bi-lingual newsletter in Czech and English.

Master'S Degree, Russian, Central European, East European And Eurasian Studies

Bachelor'S Degree, History