Molly Mao

Molly Mao Email and Phone Number

Freelance Designer @ fashion-source.dk
Copenhagen, DK
Molly Mao's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Molly Mao's Contact Details

Molly Mao personal email

About Molly Mao

Client Advisor: (English)In my role at Tiffany &Co., I honed my skills in managing high-end customer interactions and ensuring a superior client experience. My responsibilities included exceeding sales target, addressing customer inquiries, resolving complaints, and providing personalized service to a discerning clientele. This experience has equipped me with a keen understanding of the importance of attention to detail, effective communication, and a customer-first approach.(Danish)Jeg har opnået en dyb forståelse af kundeservice og evnen til at levere en overlegen kundeoplevelse. Mine ansvarsområder omfattede at overgå salgsmål, besvare kunders forespørgsler, løse klager og levere personlig service til en kræsen kundekreds. Denne erfaring har givet mig en skarp forståelse for vigtigheden af opmærksomhed på detaljer, effektiv kommunikation og en kundeorienteret tilgang.Designer:Med mine branding- og designfærdigheder kan jeg både løse grafiske opgaver på forskellige medier, og udvikle brand identitet. For eksempel har jeg tidligere i arbejde med brands designet logoer, infografik og plakater. Mit designarbejde har været til printdesign til tekstiler, fashion accessories, print på papir og plakater og digitale udtryk og webdesign. Jeg arbejder med trend search og udvikling af kollektioner, hvor jeg altid har haft en kommerciel tilgang til mine design. Mig:Jeg har en kinesisk baggrund, har boet i Danmark i 14 år og har taget min uddannelse både i Danmark og UK. Det er utroligt nemt at arbejde sammen med mig. Jeg er kreativ og har mange gode idéer og inputs. Ikke kun inden for mine egne områder, men også idéer som har hjulpet mine kollegaer videre i projekterne. Jeg er altid glad for at tage udfordringer op og jeg elsker at lære nye ting fra andre. Mine mål er enkle: gøre det bedste jeg kan, og være bedre til, hvad jeg laver på arbejdspladsen.

Molly Mao's Current Company Details
fashion-source.dk

Fashion-Source.Dk

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Freelance Designer
Copenhagen, DK
Website:
tiffany.com
Employees:
8423
Molly Mao Work Experience Details
  • Fashion-Source.Dk
    Freelance Designer
    Fashion-Source.Dk
    Copenhagen, Dk
  • Tiffany & Co.
    Private Client Advisor
    Tiffany & Co. Sep 2022 - Present
    丹麦 首都大区 哥本哈根
    Key highlights of my qualifications include:Exceptional Customer Service: Consistently exceeded target while receiving positive feedback from customers for my dedication to meeting their needs and providing advices swiftly and effectively. Won mystery shopping challenge with a score of 99 out of 100 in 2024.Problem-Solving Skills: Demonstrated ability to handle complex customer issues with tact and professionalism, ensuring customer satisfaction and loyalty.Strong Communication: Excellent verbal and written communication skills, allowing me to clearly convey information and build rapport with clients.Team Collaboration: Proven track record of working collaboratively within a team to achieve common goals and improve overall service delivery.
  • Fashion-Source.Dk
    Freelance Designer
    Fashion-Source.Dk Mar 2018 - Present
    Copenhagen Area, Denmark
    Fashion: Creating trend research and fashion accessories collections for leading brands like Only, Only Play, Only&Sons and Noisy May. Programs: Adobe Ai, PsVisual communication: Developing brand identity design, including logo, colors, fonts, icons, business cards and envelopes. Program: Adobe Ai, Ps.UI/UX design: Creating websites from wireframe sketching to mock-ups with a focus on simplicity and usability. Program:Adobe Ai, Ps, Id, Xd.
  • Moncler
    Sales Advisor
    Moncler Dec 2021 - Sep 2022
    Copenhagen Metropolitan Area
    Provide the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary.Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and client-telling activities, providing a warm and welcoming environment.Actively cooperates during preparation and execution of inventories, product replenishment and stock activates.
  • Solvita
    Family Therapist
    Solvita Jun 2021 - Oct 2021
    Copenhagen, Capital Region, Denmark
    Providing psychotherapy for clients.Helping clients explore and express their thought processes, feelings and behaviour.Mainly focus om issues, including autism, mental ill health, for example anxiety and depression.
  • Fipo Group
    Team Lead Designer
    Fipo Group Jan 2017 - May 2018
    Kolding Area, Denmark
  • Fipo Group
    Designer
    Fipo Group Jan 2016 - Dec 2016
    Kolding Area, Denmark
    Som designer, arbejdede jeg rigtig meget med WGSN, med kinesiske kunder, arbejdede jeg også en del med WOW-trend. Det er mit job at lære de nye mode og livsstils trends, oversætte dem til salg og indkøb, samt implementere dem i nye designs som tilfredsstiller kunder og er profitable. Det er også mit ansvar at udvikle, præsentere nye kollektioner til vores kunder.
  • Fipo Group
    Assistant Graphic Designer
    Fipo Group Oct 2013 - Jan 2016
    Kolding Area, Denmark
  • Fipo Group
    Design & Branding Intern
    Fipo Group Jun 2013 - Jul 2013
    Kolding Area, Denmark
  • Moerkegaard Design
    Buying And Marketing Assistant
    Moerkegaard Design Aug 2011 - Nov 2011
    Copenhagen Area, Denmark
  • Shanghai Kaidun International School
    English Teacher
    Shanghai Kaidun International School Apr 2010 - Jul 2010
    Apr.2010-Jun. 2010: Kaidun International School as an English teacher for children from age 3 to 12 years old
  • Zendai Museum Of Modern Art
    Administrative Assistant And Customer Service
    Zendai Museum Of Modern Art Oct 2009 - Mar 2010
    Shanghai, China
  • Shanghai Rongfashion Culture Diffusion Company
    Business Travel Consultant
    Shanghai Rongfashion Culture Diffusion Company Mar 2008 - Sep 2009
    Shanghai
  • Shanghai Cits
    Travel Operator And International Tour Guide
    Shanghai Cits Jan 2008 - Feb 2008
    Shanghai, China

Molly Mao Education Details

Frequently Asked Questions about Molly Mao

What company does Molly Mao work for?

Molly Mao works for Fashion-Source.dk

What is Molly Mao's role at the current company?

Molly Mao's current role is Freelance Designer.

What is Molly Mao's email address?

Molly Mao's email address is ma****@****ail.com

What schools did Molly Mao attend?

Molly Mao attended Via University College, Kolding Language School, The Robert Gordon University, Shanghai Normal University, Kvuc, Itucation.

Who are Molly Mao's colleagues?

Molly Mao's colleagues are Samatar Mohamed, Lydia Wexler, Heike Johnson, Elisabetta Padrin, Hamid Rtc Rtc, Albina Celeste, Benjamin B..

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