Vanessa Y. Email & Phone Number

San Francisco, California, US

Hinge Health is pioneering the world’s most patient-centered Digital Clinic for back & joint pain. Hinge Health’s Digital Clinic is the #1 musculoskeletal (MSK) solution for employers and health plans. MSK conditions are the #1 medical spend for US employers. Hinge Health is finally making it easier to bring expert-recommended care to millions of patients.

San Mateo, California, US

• Improved intent detection of patient replies from 92% to 98% using NLP
• Created dashboards to monitor progress made using NLP and to drive product decisions
• Designed and implemented an algorithm to create, search, and modify linked appointments
• Enhanced text search performance and enabled partial search capabilities by migrating from MongoDB to Elasticsearch
• Designed and implemented RESTful APIs in Node.js for web clients and external users

• A listings microservice that manages listing inventory and emulates a vacation home rental applicationTech Stack: AWS SNS | AWS SQS | Express | Cassandra | AWS EC2 | Docker | Cassandra Stress
• Optimized Cassandra data models to improve write speeds from 700 inserts/sec to 23,000 inserts/sec and read speeds from 10 reads/sec to 15,000 reads/sec for a database that contains 10 million entries
• Improved the server’s throughput from 5 requests/sec to 1,300 requests/sec for writes
• Implemented AWS SNS and SQS to decouple the request-response lifecycle

• Analyzed current market for escape games and defined strategies for market penetration
• Developed roadmap and metrics for acquiring and retaining customers using various marketing channels and social media
• Identified revenue streams and implemented different pricing strategies
• Designed and constructed puzzles as well as set design within the escape games

Redmond, Washington, US

• Defined the strategy and rolled out incident management workflows to all 40+ Office client teams to drive a culture change where principles of running a service are applied
• Owned self service dashboard UX for a release orchestration system used across Office to release any product, to any location, to any audience including internal pre-releases and external public releases
• Applied strong communication skills to address customer requests and worked with partner teams to ensure on time response and on time delivery of fixes
• Identified opportunities through user studies and improved the UX for a bug triage tool such that action items are easily discoverable and users can accomplish tasks fasterHackathon – Incident Management in Visual.
• Designed and incorporated incident management workflow into VSO such that any team already in VSO can also manage their incidents in one toolset instead of having separate ones
• Eliminated the need for an engineer to context switch, which improved time to engage and time to mitigate incidents

Redmond, Washington, US

• Developed project workflows and performed preliminary designs in CAD for solar PV projects
• Defined operations and engineering processes, practices, and strategies for the start up
• Implemented a fall protection plan for employees who go on rooftops as a safeguard and educated engineers in case of an emergency and/or state of panic

Toronto, Ontario, CA

• Communicated with various cross departmental members through presentations to convey project status, issues, and action items
• Assisted in the development lifecycle of a collaboration tool's user interface
• Exposed to agile and waterfall development methodologies through leading group discussions Hackathon ProjectProject Tracker
• Prototyped and created a process and associated system that enabled the data capture of employees' work effort
• Designed the process of aligning subject matter experts with opportunities, provided resource availability information, searching capabilities, and year-end statistics for future project planning

Toronto, ON, CA

• Developed a business case that was viewed by executives for planned maintenance/inspection processes
• Conducted cost/benefit analysis, sensitivity/tolerance analysis, benefit evaluation, and functional/ business requirement generation for projects
• Performed monthly analysis on capital and operational expenditures to alert managers of any large deviations of actual costs from forecasted costs

Santa Clara, California, US

• Measured performance, features, and quality of competitor products versus AMD products using games, synthetic benchmarks, diagnostic tests and utilities
• Performed competitive analysis tasks of CPUs, chipsets, and graphic cards on AMD and competitor platforms

New York, New York, US

Basc, Systems Design Engineering

High School

Software Engineering Immersive