Yi Sing Chan Email & Phone Number

Melbourne, Vic, Au

- Calibration and maintenance of laboratory equipment- Quality control testing of manufactured products and raw materials according to SOP- Investigated OOS test results and conducted reworks in a timely manner- Reported deviations and implemented CAPA- Wrote and reviewed SOPs to improve practices and update processes, ensuring compliance with GMP ISO 22716- Organised documentation for batch release of finished goods and good traceability practices

- Demonstrated ability to work in a fast paced and pressured environment while serving customers- Demonstrated communication skills through enthusiastically serving customers from various background- Displayed strong teamwork skills by coordinating with multiple teams across the restaurant to ensure delivery of exceptional service for customers, ensuring that they had a positive experience

- Conducted daily calibration of equipment- Conducted quality control testing and recording of test results, ensuring that products were within their required specifications- Evaluated shelf-life extension of materials - Demonstrated time management skills by ensuring timely completion of quality control testing based on daily product release priorities - Knowledge of Good Manufacturing Practices (GMP), HACCP - Organised raw material certificates of analysis and quality… Show more - Conducted daily calibration of equipment- Conducted quality control testing and recording of test results, ensuring that products were within their required specifications- Evaluated shelf-life extension of materials - Demonstrated time management skills by ensuring timely completion of quality control testing based on daily product release priorities - Knowledge of Good Manufacturing Practices (GMP), HACCP - Organised raw material certificates of analysis and quality control records to maintain traceability Show less

- Participated in the design of a nanovaccine for cancer, under the Drug Delivery, Disposition and Dynamics (D4) research theme- Investigated the minimum number of antibodies per porous silicon nanoparticle (pSiNP) required for maximum dendritic cell uptake- Conducted experiments to functionalise and characterise pSiNPs - Implemented laboratory techniques including pipetting, UV-Vis spectrophotometry, click chemistry, aseptic technique, cell passage

Singapore

- Assisted in the daily printing, franking, and mailing of show tickets, preventing defective tickets from being issued and ensuring customer satisfaction- Organized and documented defective and returned tickets for future reference- Performed weekly stock check with authorized ticketing agents, ensuring that brochure displays are up to date and sales operations can be run smoothly- Assisted in the response to Formula 1 third-party authorization enquiries, ensuring hassle-free… Show more - Assisted in the daily printing, franking, and mailing of show tickets, preventing defective tickets from being issued and ensuring customer satisfaction- Organized and documented defective and returned tickets for future reference- Performed weekly stock check with authorized ticketing agents, ensuring that brochure displays are up to date and sales operations can be run smoothly- Assisted in the response to Formula 1 third-party authorization enquiries, ensuring hassle-free collection of tickets by authorized representatives- Handled the sales and refund of tickets at the Sistic box office Show less

Singapore

- Assisted frontline tax officers by liaising with banks in Singapore, clarifying information crucial to the release of bank appointments- Performed bank appointment status updates for banks such as DBS, UOB, OCBC and Citibank, thus ensuring swift and accurate recovery action by IRAS on outstanding taxpayers- Ensured that bank release requests have been filled up correctly, hence increasing efficiency of bank releases and compliant taxpayer satisfaction - Collected and compiled bank… Show more - Assisted frontline tax officers by liaising with banks in Singapore, clarifying information crucial to the release of bank appointments- Performed bank appointment status updates for banks such as DBS, UOB, OCBC and Citibank, thus ensuring swift and accurate recovery action by IRAS on outstanding taxpayers- Ensured that bank release requests have been filled up correctly, hence increasing efficiency of bank releases and compliant taxpayer satisfaction - Collected and compiled bank release feedback, allowing officers to contact taxpayers for additional details required- Ensured that all bank release records are kept for up to six months, should officers need to refer to them Show less

Singapore

- Assisted in the timely routing of emails to the relevant departments and officers, thus ensuring that documents required for filing and payment extensions and arrangements can be quickly reviewed for approval- Helped triage officers to countercheck the various forms and tax documents submitted by taxpayers for any missing details, contributing to the efficiency of IRAS’ Processing Center- Checked the daily outbound mail to ensure all non-electronic letters have been signed by… Show more - Assisted in the timely routing of emails to the relevant departments and officers, thus ensuring that documents required for filing and payment extensions and arrangements can be quickly reviewed for approval- Helped triage officers to countercheck the various forms and tax documents submitted by taxpayers for any missing details, contributing to the efficiency of IRAS’ Processing Center- Checked the daily outbound mail to ensure all non-electronic letters have been signed by officers, and that all reference numbers have been masked to protect taxpayers’ confidential and sensitive information Show less

Singapore

- Provided income and property tax advice to taxpayers and tax agents over the phone- Educated taxpayers and tax agents on important dates for filing and payment, so as to ensure they will avoid common mistakes and additional penalties- Established payment arrangements for taxpayers, such as instalment plans, taking into consideration their financial backgrounds and concerns

- Ensured that goods were packed neatly on shelves by their price tags so customers can find their groceries and shop with ease- Assisted supervisor in inventory checks and planning the ordering of products, thus preventing customer dissatisfaction due to shortage, and the overcrowding of limited storage space- Kept track of expiration dates of products and rotated stock to ensure that customers buy food of the freshest quality