• Maintained the company's internal system, including Store Operation, Sales, Employee Account and Dealer Management. Responsible for executing several projects to optimize the efficiency of the teams. Achievement: • Implemented the Store Operation Management System into over 200 retail stores and service centers. • Systematized daily operations such as assigning shifts, punching, auditing, etc. Now, the headquarter can monitor real-time operational information through a single portal. • Handled more than 5,000 requirements of changing account access and established unified account establishment standards among multiple systems. Responsibility:1. Led and implemented the Store Operation Management System. • Coordinated the deployment plan, including writing UAT test cases, arranging the pilot run. • Monitored vendor’s repair progress and organized data concatenation with MIS team. • Organized the features and enhancements from users’ requirements.2. Managed the Employee Account System. • Controlled over 1000 employees’ accounts across several systems. • Organized and redesigned account access and settled requirements based on users’ usage scenarios.3. Maintained the Dealer Management System. • Held the position of the contact person and controlled vendor’s SLA. • Executed UAT plan of features and enhancements.

• Chun Yu provides services including customized electronic products, IOT solutions and software design. • Led the APP development project of monitoring system.• Redesigned the flow chart and wireframe and reduced 16 pages of UI based on the scenario.

• Tsu Bi is a consultant for B&B, which aims to help clients operate in a more efficient way.• Through repricing and space redesign, Mountains Echoed B&B's revenue grew by 16% compared with thesame quarter last year, and the search ranking on Booking.com jumped to the fourth.