Yi Ting Ho Email & Phone Number

Singapore

- Leading Sales & Marketing team to 2X growth in revenue in 6 months- Establish partnerships with mobile gaming studios and marketing agencies for new markets in US, Turkey and India- Strategised Cost Center's branding and positioning- Implemented business operation processes for Sales, Marketing and Customer Success teams

Singapore

Project Lead & Customer Success:Project and resource planning Identify clients’ pain points and analysing business problems Lead requirement gathering discussions Consult and craft development scopeConceptualise and develop social media campaigns Design thinking and User Journey Mapping UX/UI Crafting for digital deliverables (web/app/platform)Manage and lead cross-functional teams Oversee and execute development UAT Align project goals and status with key personnels and partnersBusiness & Operations:Establish working relationship with local/international partners and creative agencies Drive operating capabilities to surpass customer satisfaction and retention Client prospecting and acquisition Spearhead strategies to direct company’s goals Conceptualise and lead internal projects Delegate responsibilities for employees’ progression Budgeting and forecasting Identify talents and HR management

- Meeting clients to create sales leads.- Developing and managing creative social media campaigns.- Account servicing.

Singapore

Singapore

- Establish program governance and design cross-functional workflows- Aligning program's deliverables to company stakeholders' goals and vision- Oversees daily program management throughout the program life cycle- Coordinating internal product development and clients' requests and their interdependencies- Lead Engineering team to deliver product features based on quarterly product roadmap- Identifying and managing risks/issues through corrective measurements- Managing and utilising resources across projects by proactively prioritising developments and capacity planning- Recruit and grow software engineering team by 50% within 6 months

Singapore

Operations- Set up and maintain process and governance across multiple functions to facilitate smooth operations within the Engineering team- Identify and coordinate implementation of operational improvements within the Engineering team and cross-functional teams- Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.- Develop and continuously review budgets for Engineering department and ensure they comply with stated goals, guidelines, and objectives.- Formulate and deploy long-term strategic plans for enabling efficient and cost-effective initiatives- Conceptualise and execute Engineering HR onboarding program- Work closely with VP of Engineering and senior leadership team members to align cross functional projects- Develop and implement all IT policies and procedures, such as architecture, security, disaster recovery, standards, purchasing, and service provision.- Assist Product and Engineering leadership to establish and maintain strategic advantage in the company's products- Provide forward looking guidance in technology and services spaces relevant to the company's products and strategic road mapProject Management- Maintain an overview of the current and future project pipeline and track success stories for internal communication- Oversees team capacity and manage development velocity- Maintain live feature roadmaps across clients and projects, particularly around contractual scopes.- Review UX/UI designs and functionality documents to provide timely and meaningful feedback to all relevant stakeholders- Assist in quality assurance aspects including design, development and testing across projects- Oversee design of sales tool kits and artifacts to support Pre Sales team- Assist Pre Sales and Professional Services team to define, scope and prioritize development requirementsStrategises and facilitate partnership

Singapore

Singapore

• Managed and organized productions (preproduction, production and post production)• Location scout• Liaised with talent agencies for casting and use of talents during production• Production scheduling and planning: Organized logistics, talents and crew for production• Organized online deliveries to clients

• Managed local and overseas production for Business Concierge: Japan, Korea, China- Guangzhou, Shen Zhen, Taiwan• Production(s) coordinated and assisted in contacting relevant people in-charge• Footage and online transcribing• Office administration

Ba Communications (Media), Asian Studies

Activities and Societies: RMITV • Studio Lighting for Ch31's Studio A (Ep 1 - 3)

Diploma In Media Studies And Management