Yiwei Gu Email & Phone Number

上海

1. Explore, develop and penetrate the hotel Software market opportunity in mainland, promoting company’s new products features to existing customers and potential clients;2. Maintain existing customer resources, keep good and efficient communication with hotels’ executive board and build benignant and effective relationship;3. Upgrade hotels’ operation system, at the same time, based on hotel’s situation providing the effective solution plan;4. Based on customer’s demands and market feedback, continuously cooperate with product operation team and optimize products’ function and interface;

Shanghai City, China

1. Develop and own promotional activities, marketing channels and the production of marketing materials for specific events;2. Maintain different promotions on all kinds of distribution channels with brand awareness;3. Implement Public Relations campaigns to celebrate successes and awards and the promotion of products;4. Communicate with internal Event Managers on all aspects of specific event organization and promotion;5. Complete weekly marketing clipping and weekly distribution channel’s report;

Shanghai City, China

1. Ensure a delightful, seamless arrival and departure experience;2. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up;3. Process guest charges and payments accurately;4. Ensure the proactive building of guest history;5. Encouraging day to day up-selling of guest accommodation;

Master'S Degree, Hospitality Administration/Management

Activities and Societies: 1. Practical Fine dining service & Kitchen (incl. Station Waiter, Bar tender, Head manager, Chef and Head Chef)..

Bachelor'S Degree, Marketing