Yeejoon Im Email & Phone Number

Incheon, South Korea

• Lead strategic planning processes and development in deploying user friendly services, and ensure alignment with broader IT strategic objectives
• Develop and execute tactical planning for Service Desk within ITIL 4 framework to ensure excellent end user support
• Develop, implement and manage the IT department change control framework within ITIL 4 standard
• Deliver end user services, systems, tools, and support based on industry best practices
• Work in partnership with other IT Managers on strategic initiatives to continuously improve policies, standards and procedures by anticipating issues and sharing knowledge.
• Direct and manage IT plans, schedules, policies and programs, according to established goals and objectives

Seoul, South Korea

- Manage IT integration for data center M&A- Implement ERP for data center commercial and operational processes- Responsible for IT operation

Seoul, South Korea

- Accountable for NorthAsia IT operations - Partner with NorthAsia key stakeholders to develop and execute IT operation strategy- Set aligned cluster objectives and lead the team to achieve them- Develop and track IT operation & service metrics - Manage team’s performance and development- Manage outsourcing IT suppliers - Accountable for Information.

Seoul, South Korea

Seoul, South Korea

- Accountable for IT strategy planning, execution and opeations- Responsible for IT budget management and cost control- Manage and support ERP applications