Yev Khovrenkov personal email
- Valid
Yev is a strategic solutions consultant, who holds a broad experience in the areas of Enterprise Service Management with a strong focus on Continual Service Improvement and brings over 10 years of experience enabling various businesses with means of Information Technology through involvement in the assessment and management of various IT programs, projects and consulting engagements. Yev had an opportunity to consult diverse clients in the areas of service improvement, IT assessments, assessments of the current state as well as the definition of the future state of the IT function. Yev brings strong Enterprise Service Management skillset with a focus on business outcomes and service improvements in either in-house or outsourced IT environments. Yev possesses outstanding analytical and research skills. His expertise includes IT processes redesign, analysis of service performance issues, evaluation and improvement of processes, audit of all Enterprise Service Management functions.ServiceNow | IT Service Management | ITSM tools | ITSM | ITIL | IT Operations Management | ITOM | CMDB | Security Operations | Cybersecurity | IT Asset Management | HRSD | Customer Service Management | CSM | Workflow Automation Help Desk | Service Desk | Shared Service | Incident | Problem | Change | Workflows | ESM | SLM | SLA | Implementations | Customer Service Management | Customer Relationship Management | CRM
-
Senior Solution ConsultantCask CanadaRegina, Sk, Ca
-
Senior Solution ConsultantCask Nx Oct 2024 - Present -
Transformation ArchitectFx Innovation Apr 2024 - Oct 2024Canada -
Practice Lead, ServicenowIsm Feb 2023 - Apr 2024Canada -
Solution Sales ExecutiveSolvera Solutions Jul 2021 - Feb 2023Helping government agencies and private companies improve workflows.
-
Associate Account Executive & Enterprise ConsultantSolvera Solutions Apr 2019 - Jul 2021ITSM, CSM, HRSD, ITOM
-
Associate Account Executive & Senior ConsultantSolvera Solutions Nov 2018 - Apr 2019Saskatchewan, Canada
-
Senior ConsultantSolvera Solutions 2017 - Nov 2018Saskatchewan, Canada
-
ConsultantSolvera Solutions 2016 - 2017Saskatchewan, Canada
-
Information Technology Service Management ConsultantYev Khovrenkov Mar 2015 - 2016Saskatchewan, Canada
-
Consultant, ConsultingDeloitte Canada Dec 2013 - Mar 2015Saskatchewan, CanadaMember of Deloitte's ServiceNow Center of Excellence -
ConsultantRsolutions Corporation Oct 2012 - Nov 2013Saskatchewan, CanadaProvided Management and IT consulting to various customers of the corporation. -
It Service Management ConsultantYev Khovrenkov Sep 2012 - Nov 2012
-
Service Level AnalystShoppers Drug Mart Dec 2011 - Jul 2012Toronto, Canada AreaReporting to the Director, 3rd Party Management, I am responsible for the monitoring of a portfolio of vendors responsible for availability and reliability of hardware/software services, hosting and SaaS services for Shoppers Drug Mart's national network of 1200+ stores, data centers, distribution centers and regional corporate offices. I manage the outcomes of these services at or above the required service levels for the agreed upon spend. -
Research AssistantRyerson University Jun 2010 - May 2012I work for Dr. Catherine Middleton, B.A., MBA, Ph.D. at the Ted Rogers School of Management. Participate in research of Web 2.0 technologies in educational settings based on literature review and interviews. -
Escalation ManagerSoroc Technology May 2009 - Nov 2011Handled IT Service Delivery-related escalations for 1000+ branches across Canada for CIBC on behalf of Soroc Services. -
Bilingual Helpdesk Team LeaderTransglobe Property Management Sep 2007 - May 2009Led a Team of Helpdesk technicians supporting 700+ users. Environment: Windows XP, Blackberry handhelds + Blackberry Enterprise Server, Polycom Audio / Videoconferencing equipment, IPAQ PDA devices, Remote users (VPN connections), Active Directory, Multifunctional devices (printers/scanners/copiers) -
Bilingual Desktop AnalystAcrodex Mar 2007 - Aug 2007Provided on-site IT (hardware/software) support of 200+ users for the Edmonton Police Service• Provided support for Mobile Workstations (Data911 mobile computers): Windows XP (Tablet Edition); GPS devices; Modems and aircards• Managed PC replacements and rollout projects (new Lenovo M55 data transfers and other installations)• Managed IMACs (Install Move Add Change - departmental moves and new equipment rollouts)OS: MS Windows XP SP2, Windows Mobile, Windows XP (Tablet Edition)Applications: MS Office 2003, Outlook 2003, Alert Monitor, commercial applicationsHardware: Lenovo Thinkcentre, Lenovo Thinkpads, Toshiba, HP, Data911
-
Deskside Support Coordinator / Queue MonitorIbm Canada Jan 2007 - Mar 2007• Managed the support queue for Edmonton and Calgary Deskside Support Teams for 1,000+ users • Coordinated the workflow of both Support Teams based on requests, project requirements and/or SLA• Ensured that departmental SLA deadlines are met• Supported the creation of monthly Deskside Support reports analyzing queue trends and SLA adherenceIBM Applications: ManageNow, ILC, Asset Management DB SQ1Applications: Active Directory, DameWare -
Associate It SpecialistIbm Sep 2003 - Dec 2006Provided on-site support for 200+ corporate/mobile users, maintaned corporate network components.
-
It SpecialistElectrolux 2000 - 2006
Yev Khovrenkov Skills
Yev Khovrenkov Education Details
-
Management Of Technology And Innovation
-
Project Management -
Management Information Systems
Frequently Asked Questions about Yev Khovrenkov
What company does Yev Khovrenkov work for?
Yev Khovrenkov works for Cask Canada
What is Yev Khovrenkov's role at the current company?
Yev Khovrenkov's current role is Senior Solution Consultant.
What is Yev Khovrenkov's email address?
Yev Khovrenkov's email address is ye****@****ail.com
What schools did Yev Khovrenkov attend?
Yev Khovrenkov attended Ryerson University, University Of Toronto Schools, International Christian University.
What are some of Yev Khovrenkov's interests?
Yev Khovrenkov has interest in Science And Technology.
What skills is Yev Khovrenkov known for?
Yev Khovrenkov has skills like Itil, It Management, It Service Management, Vendor Management, Process Improvement, Analysis, Project Management, Business Analysis, Integration, Service Management, It Strategy, Team Leadership.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial