Yuliya Kostenko Email & Phone Number

• Providing superior customer service by giving client right and actual information, handling complaints, performing exchange and issuing a credit note.
• Increasing level of customer service by providing product knowledge training to the team, making sure it's implemented
• Increasing company's revenues by consistently achieving the target, closi high value deals and generating 40% of sales from appointments and portfolio customers
• Strengthening and developing relationships with… Show more
• Strengthening and developing relationships with existing customers by making meaningful follow up. Show less

Dubai, United Arab Emirates

• Achieving individual and team sales and customer target,KPIs by e ectively using available data to better understand sales opportunities
• Proactively engages and establishes strong relationship with clients, makingthe client valued
• Handling product effectively, managing transactions and general store
• Increasing company sales by 20% annually by implementing strategic plans related to personal sales
• Expanding customer base by 25% by utilizing deep product knowledge and… Show more
• Expanding customer base by 25% by utilizing deep product knowledge and applying advanced sales techniques focused on individual clients. Show less

Dubai, United Arab Emirates

• Working in the team to achieve goals and sales plans.
• Extending the customer base by launching my project. Creating and managing Instagram account promoting Tiffany jewelries; creating visual and photo content for the account
• Exceeding customer expectations by providing hospitality and making them feel special.
• Ensuring high levels of customer satisfaction by giving them quality time spent in the store.
• Maintaining visual presentation standards and keep sales floor clean… Show more Working in the team to achieve goals and sales plans.
• Maintaining visual presentation standards and keep sales floor clean and organized Show less

Kiev Region, Ukraine

• Store Assistant
• Assisting in the inventory process, including stock counting and transfers
• Assisting in completing prices changes within the boutique when required
• Maintaining and updating client database
• Determining the objectives of the customer visit through a detailed and specific discovery process

Master Of Personnel Management And Labour Economics, Personnel Management And Labor Economics

Bachelor'S Degree, Music Teacher, Music Director, Head Of Children'S Ensemble