Yuliya Kostenko Email & Phone Number

• Providing superior customer service by giving client right and actual information, handling complaints, performing exchange and issuing a credit note.• Increasing level of customer service by providing product knowledge training to the team, making sure it's implemented• Increasing company's revenues by consistently achieving the target, closi high value deals and generating 40% of sales from appointments and portfolio customers• Strengthening and developing relationships with… Show more • Providing superior customer service by giving client right and actual information, handling complaints, performing exchange and issuing a credit note.• Increasing level of customer service by providing product knowledge training to the team, making sure it's implemented• Increasing company's revenues by consistently achieving the target, closi high value deals and generating 40% of sales from appointments and portfolio customers• Strengthening and developing relationships with existing customers by making meaningful follow up. Show less

Dubai, United Arab Emirates

•Achieving individual and team sales and customer target,KPIs by e ectively using available data to better understand sales opportunities•Proactively engages and establishes strong relationship with clients, makingthe client valued• Handling product effectively, managing transactions and general store• Increasing company sales by 20% annually by implementing strategic plans related to personal sales• Expanding customer base by 25% by utilizing deep product knowledge and… Show more •Achieving individual and team sales and customer target,KPIs by e ectively using available data to better understand sales opportunities•Proactively engages and establishes strong relationship with clients, makingthe client valued• Handling product effectively, managing transactions and general store• Increasing company sales by 20% annually by implementing strategic plans related to personal sales• Expanding customer base by 25% by utilizing deep product knowledge and applying advanced sales techniques focused on individual clients. Show less

Dubai, United Arab Emirates

Working in the team to achieve goals and sales plans.• Extending the customer base by launching my project. Creating and managing Instagram account promoting Tiffany jewelries; creating visual and photo content for the account• Exceeding customer expectations by providing hospitality and making them feel special.• Ensuring high levels of customer satisfaction by giving them quality time spent in the store.• Maintaining visual presentation standards and keep sales floor clean… Show more Working in the team to achieve goals and sales plans.• Extending the customer base by launching my project. Creating and managing Instagram account promoting Tiffany jewelries; creating visual and photo content for the account• Exceeding customer expectations by providing hospitality and making them feel special.• Ensuring high levels of customer satisfaction by giving them quality time spent in the store.• Maintaining visual presentation standards and keep sales floor clean and organized Show less

Kiev Region, Ukraine

Store Assistant • Assisting in the inventory process, including stock counting and transfers• Assisting in completing prices changes within the boutique when required• Maintaining and updating client database• Determining the objectives of the customer visit through a detailed and specific discovery process

Master Of Personnel Management And Labour Economics, Personnel Management And Labor Economics

Bachelor'S Degree, Music Teacher, Music Director, Head Of Children'S Ensemble