1. Business Review & Analytics: - Develop a deep understanding of company's business, identifying the most relevant data collection methods to address specific business challenges. - Stay aligned with the company’s strategic priorities by focusing on the Monthly Business Review, Macro/Competitor updates, and requests from various departments. - Design and implement a comprehensive, integrated, and insightful monthly business review dashboard that consolidates key performance… Show more 1. Business Review & Analytics: - Develop a deep understanding of company's business, identifying the most relevant data collection methods to address specific business challenges. - Stay aligned with the company’s strategic priorities by focusing on the Monthly Business Review, Macro/Competitor updates, and requests from various departments. - Design and implement a comprehensive, integrated, and insightful monthly business review dashboard that consolidates key performance indicators. - Proactively identify and analyze emerging business opportunities or potential issues, ensuring timely responses. - Deliver holistic and interconnected business insights that enhance decision-making at the company level; regularly engage with Board of Management to discuss business opportunities or challenges, driving cross-departmental action plans. - Leverage big data and advanced analytics to reveal customer, product, and operational insights that inform strategic decisions. - Develop analytics models that drive cost efficiency and uncover revenue opportunities, focusing on actionable insights.2. Research: - Provide regular market updates, alongside in-depth customer insights and competitor analysis, to inform strategic business decisions. - Lead the execution of various research initiatives, including both primary and secondary studies, to support frequent and ad-hoc business needs.3. Leadership and Team-Building: - Mentor team members to enhance their expertise in analytics and research, fostering a culture of continuous learning and development. - Cultivate a culture of open feedback, learning, and transparent communication within the team. - Drive continuous improvement by clearly defining roles and responsibilities, optimizing team processes, and ensuring efficient collaboration with other stakeholders. Show less

Lead team under Marketing & Communication deptCovered categories: Nutrition, Skin Care, Cosmetics, Personal Care, Home Care, DurablesJob description:1. Business analysis:- Develop & manage data, data sources and suppliers, and data systems used for Consumer & Market & Business Insight initiatives business objectives, market strategies and operating plans for mostly Marketing & Communication dept.- Conduct business analysis – both periodic reports and ad-hoc requests from… Show more Lead team under Marketing & Communication deptCovered categories: Nutrition, Skin Care, Cosmetics, Personal Care, Home Care, DurablesJob description:1. Business analysis:- Develop & manage data, data sources and suppliers, and data systems used for Consumer & Market & Business Insight initiatives business objectives, market strategies and operating plans for mostly Marketing & Communication dept.- Conduct business analysis – both periodic reports and ad-hoc requests from other categories/ groupInvolve in the process of building and assessment of business objectives, brand/ communication strategies, and operating plans2. Market research: Take lead to recommend, develop & conduct internal & external research (including self-conducts or with third party) based on research brief from relevant stakeholders, mostly from Marketing & Communication Dept.3. CRM programs: be in charge CRM programs planning and execution to strengthen Customers’ engagement & business effectiveness. Show less

Expert in quantitative & qualitative methodologies o Qualitative: FGD, IDI, home visit, mystery shopping (PM & Moderator) o Quantitative: U&A, mystery shopping, Product test via CLT (PM)On health-care researches, some of the related experiences are… o Conducting projects including treatment experience, treatment practice, buying process, drug evaluation, marketing activities, patient diaries, Medrep evaluation o Interviewing different targets including patients… Show more Expert in quantitative & qualitative methodologies o Qualitative: FGD, IDI, home visit, mystery shopping (PM & Moderator) o Quantitative: U&A, mystery shopping, Product test via CLT (PM)On health-care researches, some of the related experiences are… o Conducting projects including treatment experience, treatment practice, buying process, drug evaluation, marketing activities, patient diaries, Medrep evaluation o Interviewing different targets including patients, specialists, pharmacists and KOL for various types of therapeutic areas such as Oncology, Diabetes, Infertility, Vaccination, Consumer Healthcare, etc. Show less

Across industries: IFT, DBB, FMCG, real estate, home appliances, automotive, retail, etc.Methodologies: Quantitative (Product test via CLT/door to door, U&A, mystery shopping, satisfaction, segmentation); Qualitative (FGD, IDI, homevisit, mystery shopping)Data collecting methods: PAPI, CAPI, CATI, CAWIComplex process (nationwide/ international coordination/ sophisticated procedure & follow-up)

Taking part in both qualitative & quantitative market research projects in various industries (FMCG, baby product, pharmaceuticals, media, etc.)

- Optimized the advantage of Internet to work part-time for self-support and gaining practical experience- Worked internationally for various short-term projects from data entry and modification, market research to content writing with a wide range of business topics

- Reported to Branch Manager of Accounting regarding internal reports, to Head Office and Headquarters regarding agency reports- Was responsible for Account Receivables of Exporters and Account Payables of Suppliers together with agency monthly reports- Created new procedures for Invoicing, Account Payables - Account Receivables controlling and agency reporting which helped save valuable time, increased productivity and kept records concise - Cooperated with IT department in a… Show more - Reported to Branch Manager of Accounting regarding internal reports, to Head Office and Headquarters regarding agency reports- Was responsible for Account Receivables of Exporters and Account Payables of Suppliers together with agency monthly reports- Created new procedures for Invoicing, Account Payables - Account Receivables controlling and agency reporting which helped save valuable time, increased productivity and kept records concise - Cooperated with IT department in a project of building internal procedure and software in order to integrate data between systems, decreased significantly working time and effort, enhanced the operation efficiency Show less

- Reported to Accounting Manager, was responsible for Tax Reports, Cash and Cash Flow, Inventory and Import-Export taxes- Implemented and developed internal informal systems

- Assisted instructors in Mathematics with Kumon's method, in charge of pre-school students- Helped Administration and Accounting Departments when needed