Waél Hassan Email & Phone Number

Wael is a highly motivated IT professional with over 20 years of experience in the Telecommunications and Security industries. In 2014, he founded Greater Than Security, growing it from a simple startup to a company that handles large-scale deployments. Known for his attention to detail, willingness to help, and sharp analytical skills, he excels in building strong relationships with customers and internal partners, ensuring effective solutions that meet core business needs.Wael's expertise includes customer service design, project management, troubleshooting, risk management, compliance, threat intelligence, information security, perimeter security, access control, fiber optics communication, structured cabling, VoIP systems, intruder alarm systems, automation, and Control4 system programming.He has a proven track record in designing customer service systems that meet high standards of satisfaction and efficiency. His project management skills are demonstrated by overseeing complex projects, ensuring timely and within-budget delivery. For example, he managed a project that improved service response times by 30%.With a background in threat intelligence and information security, Wael safeguards systems against potential threats. His expertise in perimeter security and access control helps maintain the integrity of physical and digital assets.Wael holds certifications that underscore his expertise:- **Telecommunications**: Certified in fiber optics communication and structured cabling.- **Networking**: Certified by UniFi, Zyxel, and DrayTek. Currently working towards the Fortinet NSE 7 certification.- **Security**: SSAIB certification.- **Access Control**: Certified in Paxton systems, including Net2 and Paxton10, with comprehensive training in installation, configuration, and management.- **VoIP**: 3CX and Snom Certified Engineer (SCE) for VoIP solutions, including Snom phone systems.- **Home Automation**: Proficient in Control4 system programming, holding certifications such as the Professional Certified Network Administrator (PCNA) and Associate Installer Certification.Wael's attention to detail, willingness to support, and sharp analytical skills make him a standout professional. He leverages technology to drive business success and enhance customer satisfaction. His diverse skill set and commitment to excellence enable him to deliver comprehensive IT solutions. Connect with Wael to discuss potential collaborations or opportunities in IT and Telecommunications.

Listed skills include Customer Service, Team Leadership, Technical Support, Microsoft Office, and 33 others.

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  Liverpool John Moores University

  Computer Systems Networking And Telecommunications