Job purpose and outcomes:Team Leader of the shop is responsible for the whole shop in day-to-day running of the business such as planning, organizing, controlling, coordinating, motivating, training, informing, banking, hygiene, reporting, atmosphere, delegating, managing stock and any other issue concerning the shop.Key tasks: • To ensure that standards of `IPKO` in the whole shop are met at all times,• Knowledge of all `IPKO` products / services / information’s,• To ensure that all clients needs are met at all times and services are of the highest level,• To manage the staff and make sure that staff have all the information’s regarding every product in the shop,• To make sure that sales are increased steadily at all times and expenses are under control, cost of sales• To make sure that atmosphere and the motivation in the shop are at highest level,• Te manage the supplies and the demand for the whole products in the shop,• To report daily/weekly/monthly/yearly figures to the departments needed,• To organize staff meeting and discuss all concerns, needs and other information’s, and reports to Retail Supervisor or Sales Support based on problem • To manage stock of the shop

Family owned business A small playground for kids and a restaurant I was responsible for - Staff management - Supply - Event management - Financial Management

Sales management Daily operations Customer management

I was responsible for ensuring that products appear in the right store at the appropriate time and in the correct quantities. This involved working closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance.

Managing Staff on daily basis, adjust their timetables and other duties assigned by owner

University Copy Shop Selling Books , Copying Scripts, Data management, Reporting

Selling Flowers Daily shop operations Taking care of flowers Customer management