Customer Journey Lead
Current
Jul 2023 - Present
AeroLeads people directory · profile
Yvonne O. Email & Phone Number
Customer Journey Lead
at
Qantas
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Journey Lead
Location
Sydney, New South Wales, Australia
Company size
Who is Yvonne O.? Overview
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Quick answer
Yvonne O. is listed as Customer Journey Lead at Qantas, a with 13698 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Yvonne O..
Yvonne O. previously worked as Customer Journey Officer at Qantas and Customer Operations and Specific Needs Consultant at Qantas. Yvonne O. holds Certificate, Bookkeeping from Sydney Community College.
Company email context
Email format at Qantas
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Qantas
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Profile bio
About Yvonne O.
Business professional with over 10+yrs in the Airline industry additionally 10+yrs the health sector, predominantly mental health. I've been employed in roles ranging from front-line, management, corporate and large scale disruptions allowing me to be agile, dynamic, resilient, have great attention to detail and be a meticulous planner, with a can-do attitude, I'm an asset to any team.
Listed skills include Writing, Sharepoint, Skilled Multi Tasker, Data Entry, and 35 others.
Current workplace
Yvonne O.'s current company
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Qantas
12 roles
Yvonne O. work experience
A career timeline built from the work history available for this profile.
Customer Journey Officer
Customer Operations And Specific Needs Consultant
Sep 2016 - Jul 2019
Customer Care Executive
Dec 2014 - Sep 2016
Customer Care Officer
Jul 2013 - Dec 2014
Casual Office Admin
Fit With Nature
Covid-19 Support
Several Positions with Sydney Local Health District (SLHD), NSW HEALTHCOVID-19 ADMIN OFFICER & CONCIERGE - RPAH Vaccination HubCOVID-19 SUPPORT - Flying Squad / Sydney Domestic AirportCOVID-19 DATA REGISTRATION ADMIN – Rozelle and Summerhill Drive-Thru Clinic'sSCREENING STATION OFFICER – Balmain Hospital
Sep 2020 - Apr 2021
Customer Service Officer
Oct 2010 - Jul 2013
Customer Service Officer And Baggage Handler
Feb 2010 - Oct 2010
Team Manager
Responsible for the day-to-day activities and guidance of 50+ team members setting targets, implement guidelines, and assisting with any issues the employees may have
Nov 2007 - Apr 2009
Service Development Officer
Identify, develop, lead and monitor client safety, risk management and quality improvement programs to improve the operation and promote the best possible outcomes for clients.
Jun 2007 - Nov 2007
Residential Rehab Worker
Sep 1997 - Jun 2007
Team & coworkers
Colleagues at Qantas
Other employees you can reach at qantas.com.au. View company contacts for 13698 employees →
PG
Paul Gunner
Colleague at QantasGreater Brisbane Area, Australia
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JB
James Burnett
Colleague at QantasSydney, New South Wales, Australia
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SM
Samantha Murphy
Colleague at QantasGreater Sydney Area, Australia
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JB
John Booth
Colleague at QantasGreater Melbourne Area, Australia
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GR
Gundeboina Ramesh
Colleague at QantasGreater Sydney Area, Australia
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KF
Kirrin Foley
Colleague at QantasSydney, New South Wales, Australia
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JD
Joseph Deecke
Colleague at QantasBrisbane City, Queensland, Australia
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LT
Laurence Thomas
Colleague at QantasAuckland, New Zealand
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MR
Manfred Rossgotterer
Colleague at QantasGreater Sydney Area, Australia
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EH
Emma Hughes
Colleague at QantasMelbourne, Victoria, Australia
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Paul Gunner
Colleague at QantasGreater Brisbane Area, Australia
View →
JB
James Burnett
Colleague at QantasSydney, New South Wales, Australia
View →
SM
Samantha Murphy
Colleague at QantasGreater Sydney Area, Australia
View →
JB
John Booth
Colleague at QantasGreater Melbourne Area, Australia
View →
GR
Gundeboina Ramesh
Colleague at QantasGreater Sydney Area, Australia
View →
KF
Kirrin Foley
Colleague at QantasSydney, New South Wales, Australia
View →
JD
Joseph Deecke
Colleague at QantasBrisbane City, Queensland, Australia
View →
LT
Laurence Thomas
Colleague at QantasAuckland, New Zealand
View →
MR
Manfred Rossgotterer
Colleague at QantasGreater Sydney Area, Australia
View →
EH
Emma Hughes
Colleague at QantasMelbourne, Victoria, Australia
View →
4 education records
Yvonne O. education
Certificate, Bookkeeping
Sydney Community College
Certificate, Non-Profit/Public/Organizational Management
Pathways Australia
Certificate, Critical Incident Management
Centre For Community Welfare Training
4 Day Consultation Course, Occupational Safety And Health Technology/Technician
Australian Services Union
FAQ
Frequently asked questions about Yvonne O.
Quick answers generated from the profile data available on this page.
What company does Yvonne O. work for?
Yvonne O. works for Qantas.
What is Yvonne O.'s role at Qantas?
Yvonne O. is listed as Customer Journey Lead at Qantas.
Where is Yvonne O. based?
Yvonne O. is based in Sydney, New South Wales, Australia while working with Qantas.
What companies has Yvonne O. worked for?
Yvonne O. has worked for Qantas, Fit With Nature, Nsw Health, Jetstar Airways, and Aero Care.
Who are Yvonne O.'s colleagues at Qantas?
Yvonne O.'s colleagues at Qantas include Paul Gunner, James Burnett, Samantha Murphy, John Booth, and Gundeboina Ramesh.
How can I contact Yvonne O.?
You can use AeroLeads to view verified contact signals for Yvonne O. at Qantas, including work email, phone, and LinkedIn data when available.
What schools did Yvonne O. attend?
Yvonne O. holds Certificate, Bookkeeping from Sydney Community College.
What skills is Yvonne O. known for?
Yvonne O. is listed with skills including Writing, Sharepoint, Skilled Multi Tasker, Data Entry, Microsoft Powerpoint, Communication, Office Administration, and Amadeus.
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