Matt Freeman Email & Phone Number

Waynesboro, VA, US

Harrisonburg, VA

• Sales Growth: Improved data integrity through audits, driving a 90% increase in online sales.
• Consigner Relationships: Provided data-backed insights to consignors, enhancing decision-making and trust.
• Revenue Increase: Executed targeted strategies, resulting in a 281% sales boost for the top product.
• Customer Base Expansion: Grew the buyer base by 60%, strengthening brand presence and loyalty.
• Customer Trust: Maintained a 99.8% Top Seller rating on eBay, fostering trust and repeat business.
• Inventory Optimization: Streamlined inventory management processes, achieving 98% accuracy in online listings and boosting buyer satisfaction, resulting in a 15% increase in repeat purchases.

Harrisonburg, Virginia, United States

• Site Collaboration: Worked closely with construction teams to prepare investigative reports, enhancing project communication.
• Timely Updates: Provided project managers and contractors with regular updates on material testing, promoting transparency.
• Regulatory Compliance: Tested materials to ensure compliance with safety standards, building trust with stakeholders.
• Quality Assurance: Partnered with teams to conduct material tests, reinforcing a commitment to safety/ quality.

Harrisonburg, Virginia, United States

• Customer Engagement: Fostered positive relationships with customers through personalized assistance and product recommendations.
• Collaborative Team Support: Worked alongside store staff to optimize operations, contributing to a significant reduction in customer wait times and enhancing service quality.
• Community Outreach: Built connections with local students and faculty.

Harrisonburg, Virginia

• Admissions Process Enhancement: Streamlined admissions workflows, reducing processing time and increasing applicant satisfaction.
• Relationship Management: Served as the main contact for 300+ students.

Harrisonburg, Virginia

• Patient Engagement: Fostered positive relationships with patients by providing clear information and support.
• Appointment Coordination: Scheduled over 5,000 appointments and processed fees efficiently, improving patient access and contributing to appointment adherence.

Washington D.C. Metro Area

• Client Relationship Building: Built strong relationships with media partners, securing favorable terms that reduced media costs.
• Campaign Management: Led advertising media purchases for 500+ campaigns, resulting in increased brand awareness and engagement.
• Strategy Optimization: Collaborated with cross-functional teams to enhance advertising strategies.
• Training and SOP Implementation: Created standard operating procedures and trained 15+ new team members to ensure consistent campaign execution.

Fairfax, Virginia

• Sales Achievement: Sold home appliances, driving a 15% increase in sales through superb customer service.
• Team Leadership: Supervised employees in the Home Appliances and Electronics Departments, enhancing performance and reducing turnover.

Yokosuka, Kanagawa, Japan

• Service to Country: Served in the Medical Department aboard the USS Blue Ridge (LCC-19), providing critical healthcare support in a naval environment.
• Training and Leadership: Trained and supervised junior hospital corpsmen, enhancing team readiness and improving patient care standards.
• Critical Positions: Worked in the Emergency and Anesthesia Departments at United States Naval Hospital Yokosuka, Japan, gaining hands-on experience in high-pressure medical situations.
• Honorable Discharge: Completed service with an honorable discharge, reflecting dedication and commitment to duty.