Yvette Gilbert Email & Phone Number

Formally educated in secretarial studies, I completed an associate degree in office administration. Yet, my interests do expand into mentorship and counseling; so, I pursued a bachelor's degree in psychology. This knowledge base, along with my personality and talents, helps me influence others to implement new perspectives, skills, and goals benefiting their lives - at home and in the office. I am known to be approachable, collaborative, and resourceful - boosting staff and client morale. With detail-oriented focus and networking savvy, I coordinated trainings, projects, and events. My needs assessment skills enhanced quality assurance and quality control (QAQC), thereby customer experience. Upon reviewing my profile, you will find quotes referring to my work ethics and achievements. My ideas improved departmental performance, lessened reoccurring issues, met court stipulations, and satisfied audit protocol. In detail, I suggested incentives that increased quality in systems and production; educated a team on best mitigation practices for common problems; established separate, court order compliant student account invoicing for divorced and separated parents; and improved a school’s filing system to be auditor friendly. Extracurricular activities strengthen my transferrable skills in presentation, teamwork, and leadership. I've spoken to audiences of 20-100 people motivating self-awareness and grounded confidence; written more than 20 songs; collaborated with 2-6 musicians; and directed 2-3 cast member skits and small plays. As a lyricist, singer, and public speaker, I am passionate about empowering people. In college, I prepared for music ministry by completing courses, such as Pro Música, Voice, Musicianship, Piano, Ensemble, and Music Literature. For employment, I am open to exploring opportunities in mental health, performing arts, and finance. Under the guidance of a CPA, I took on the project of implementing QuickBooks Pro to manage a school's student accounts. That experience made me realize how much I enjoy working with numbers, research, and reconciliation. It served me well because later I retroactively balanced a jurisdiction's general ledger from previous years.

Listed skills include Microsoft Office, Microsoft Word, Powerpoint, Leadership Development, and 2 others.