Hello and thank you for stopping by!I’m Ynes Chan, I have over 4 years of experience in the hospitality industry. Skilled in Restaurant Management, Food & Beverage, Hospitality Management, and Coffee knowledge. Strong operations professional with a degree in International hotel and resort management. During my career path, I have been promoted 3 times, to team leader; coordinator, and even associate manager. It is my honor and I have had a wonderful time leading my team to strive for the same goals. The magic behind every outstanding performance is always found in the smallest details.I’m passionate about personalizing the experience, to accomplish that goal, I pay attention to the details. I will also try to approach tasks with minimum input and can bring out the most output. I am a scrupulous person, who will take ownership of my tasks, and give the most effort I can to strive for the best outcome to benefit my customers and coworkers.**Key Skills**Team building / Team TrainingProblem-solving experienceCorporate CommunicationsTime managementDecision makingActive listeningFast learner**Technical Skills**Able to work with Opera SystemCorrectly answer internal & external phone callsCreate time table with Workstem OneRestock with A&WOther: SharePoint, Dropbox, PowerPoint, Excel, CanvaThe hospitality industry is challenging due to the rapid change in trends and dynamics, I will be glad to discuss and learn more about your career and profession too. Let’s connect!