Yunus Sezer Email & Phone Number

Remote

As Product Support Engineers at Unily, our mission is to ensure that every issue is resolved permanently, tackling challenges others may consider impossible

Izmir, Turkey

İzmir, Türkiye

Advanco is a company that provides serialization(Track and Trace) solutions to pharmaceutical companies in below areas:-Cold Chain monitoring-Production line(Level-2)-Manufacturing Execution and Logistics Execution Systems(Level-3)-Company-wide data repository(Level-4)Responsibilities:-level-1 & 2 support -Root cause analysis-Administration of the tools used in support department(Zendesk, Ringcentral, Shiftbase)-Execute change and data repair… Show more Advanco is a company that provides serialization(Track and Trace) solutions to pharmaceutical companies in below areas:-Cold Chain monitoring-Production line(Level-2)-Manufacturing Execution and Logistics Execution Systems(Level-3)-Company-wide data repository(Level-4)Responsibilities:-level-1 & 2 support -Root cause analysis-Administration of the tools used in support department(Zendesk, Ringcentral, Shiftbase)-Execute change and data repair request-Research and implement new tools for support department to improve business processes Show less

Working on warehouse inventory repair team, Responsibilities:-Provide Business and IT support for Track and Trace systems(Internal and External)-Execute internal change and data repair requests-Gather business requirements and open change/bug tickets to vendors, follow-up with vendors and test new releases to Track and Trace related software-Analyse blocked warehouse stock due to various system bugs or product misshandling, propose solutions and develop automation to fix… Show more Working on warehouse inventory repair team, Responsibilities:-Provide Business and IT support for Track and Trace systems(Internal and External)-Execute internal change and data repair requests-Gather business requirements and open change/bug tickets to vendors, follow-up with vendors and test new releases to Track and Trace related software-Analyse blocked warehouse stock due to various system bugs or product misshandling, propose solutions and develop automation to fix incorrect data(big data) Show less

Working on Global Track and Trace support team:-Provide intensive support to JTI Track and Trace systems 7/24. Covering Production and Distribution processes across the world via Tickets,On-call and weekly meetings with all customers(Internal and external)-Investigate and provide all related data to Seizures of tobacco products by Authorities to help smuggling investigation

Urla, İzmir, Turkey

-Provide Technical Analysis, Customer Support and Software Development services to the customers

Izmir, Turkey

-New feature and bug fix development for existing Web Applicaitons with asp.net and Mobile Applications written with Xamarin Framework

Bachelor Of Science - Bs, Theoretical And Mathematical Physics

English, Foreign Languages And Literatures, General