Yoana G. Email & Phone Number

United Kingdom

Leatherhead, England, United Kingdom

London, England, United Kingdom

HR functions, onboarding, conducting interviews.Improving employee performance, and staff training.Examine financial data and use it to improve profitability.Verify all operations are carried out in an appropriate, cost-effective way. Running different types of reports. Formulate strategic and operational objectives.Data entry. Keeping up-to-date client database and sub-contractors’ job logs.Manage customer experience. Dealing with complaints.Team management. Performance management, employee relations.

London, England, United Kingdom

Running daily reports on Access and Pivot tables.Responding to guest queries and complaints.Checking is all guest premises are in expected standards, arranging contractors to provide regular maintenance.Liaising with bookers and different departments in resolving issues and guest complaints.Make certain that all daily schedules and reports are accurate.

London, England, United Kingdom

General HR functions. Training new staff members, onboarding. Helping the organisation achieve its future needs. Support managers with making strategic decisions to increase employee performance and sales.Performance management.Organising meetings and appointments with potential customers.Resolving complaints.Preparing written quotations and estimates.Managing data and updating records.Invoicing and collecting outstanding debts.Recruiting new personnel. Performance management and employee relations.Working towards monthly targets. Prioritising tasks, and reconciling invoices.

Varna, Bulgaria

• Produce legal documents, including contracts, and real estate's closing documents;• Researched statutes, decisions, legal articles and codes;• Investigates facts and law of cases using pertinent of sources to determine causes of actions and to prepare cases;• Directed and coordinated law offices activity including delivery of subpoenas;• Develop a working relationships with courts, clients, debtors and attorneys;• Analyse client balance sheets for auditing purposes;• Contact clients to schedule appointments and discuss the progress of cases;• Acted as first point of contact for all clients;• Manage accounts and records of clients with the highest level of confidentiality and discretion;• Compose all type of documents such as contracts, declarations, notary deed, power of attorney and other;

Bachelor'S Degree, First Class, Business, Management, Marketing, And Related Support Services

Education record