Global responsibility of ecommerce & omnichannel strategy, CRM and customer service.- Lead global ecommerce strategy and full P&L responsibility: Accelerate key markets US, EU, launch new .com (DE, IT,JP) and Chinese ecommerce ecosystem (Tmall, Wechat), build capabilities in all markets. - Define and deploy omnichannel CRM, Single Customer View, Clientelling- Build and deploy multilingual customer service capabilities and strategy on key markets- Executive board member

Digital consulting / Business accelerationSeed and Serie A investor

Objectif 1 milliard d'euros pour créer 100 entreprises luttant contre le réchauffement de la planète.

Le Bon Gustave is an innovation wine concierge offering an app to scanne and find your favorites wines.

Lighting appliance's leader on the French market and key growing player on home linens, over 200 stores and 850 employees.-> Transforming from a Retail leader to an Omnichannel leader- Focus the company on Customer Experience- Change the brand positioning- Accelerate Digital Transformation- Develop and deploy a new Store Concept- Revamp the offer-> Group Comex Member

Swiss Department Store-> Sustain growth and industrializing eCommerce, CRM, Omnichannel and Social activities of a department store*Executive Management:- Member of executive committee- Ownership of the full eCommerce P&L of Manor eCommerce (subsidiary of Manor AG)- Reporting and presentation to Shareholders- Managing transversal teams (Marketing, Products, IT, User Experience, Supply Chain)- Management over 80 people* Operations:- Engaging Manor ecommerce on growth (x10 turnover) and profitability (x3.2)- Transforming user experience: mobile first approach (50% share of Traffic)- Launching a new Loyalty program / CRM System (1’000’000 members)- Deploying Social Media Strategy- Empowering POS staff with digital tools

Helping retailers and luxury brands to accelerate their digital transformation.- Retail: end-to-end customer experience, e-commerce assortment strategic support, team organization and efficiency, tech roadmap and deputy CDO - Luxury: digital maturity assessment, customer data strategy

French eCommerce leader in kitchenware market.-> Create the eCommerce Business Unit* Management :- Creating the eCommerce Business Unit.- Recruiting & Managing 16 peoples in the BU.- Improving proficiency and management capacities of team members.- Responsible for the Business Unit P&L, board presentations.* Marketing :- Defining & Implementing marketing strategy.- Leveraging all marketing channel.- French eCommerce pioneer in mixing social media and ecommerce.- Developing a powerful CRM and Data Marketing strategy* eCommerce :- Leveraging logistic and client care processes.- Creating an powerfull and high availabilty platform.- Transforming aim, making and target of the catalog.

-> Creating the European leader in shoe retailing.* Co-founding the company* Creating the eCommerce platform* Implementing the marketing strategy* Recruiting and manage the marketing team* Funding 6,5 M€