TGM Research (TGM) is a technology-driven market research company specializing in global online data collection and innovative survey technology.TGM provides agile insights for better decisions, using the most comprehensive Res-Tech to spearhead the use of digital for better market research. TGM is a remote-first company with a team of 40+ members, having a presence on five continents.Do you want to know more? Send your inquiry to yoan@tgmresearch.com

• Management of the whole business in APAC: P&L, client relationship, sales growth• Management of key accounts and solution design• Oversee the overall company strategy with the CEO• Hiring, managing and training of staff members based in Asia and overseas

• In charge of the business planning, business strategy, and customer success for the APAC region.We know, that you need to understand your customers' needs in any country, time or place. This is why TGM Research is using mobile to conduct surveys and deliver multi-country projects quickly and efficiently.With our methodology and technology, millions of consumers in 120+ countries (within CEE, ASEAN, Africa, MENA, and The Americas) are at your fingertips (with the use of proprietary mobile and online panels, partner panels and dynamic sampling).Do you want to know more? Send your inquiry to yoan@tgmresearch.com

• Achieving and exceeding his sales objectives by actively developing the business through a constant pipeline build up with existing and new accounts• Opportunity detection, qualification and evaluation,• Solution definition – Presentation - Quotation - Proposal drafting• Client services : supervising operational team from commissioning to delivery, presentation to key stakeholders by turning data into actionable insights• Team recruitment, management and mentoring

• Discovering new cultures and improve communication skills to overcome language barriers.• Practicing Wordpress to create and maintain a blog about my trip.

• Acting as a key player within this leading SaaS company offering an all-in-one, multi-channel and agile approach to managing and measure Customer Experience and User Experience, on a unified software platform.• Providing input at all stages of projects from scoping to delivery. This involves to liaise extensively with internal European service team but also supporting all clients across EMEA for panel recruitment requests• Establishing and maintaining strong relationships with panel partners (BtoB, BtoC, remote lab testing…) to source participants, ensure recruitment best practices and quality• Managing the recruitment execution process and securing the achievement of set targets and outcomes• Managing directly the panel team at Userzoom and structuring the activity across EMEA to serve clients in the best way• Responsible for building and growing the Userzoom proprietary panels in EMEAKey Achievement • Pre-Sales and sales development: sells increased by 100% versus previous year. (Yearly Sales = $600,000)• Gross Margin always above target

• Playing a pivotal project management role within this leading provider of sampling and data collection • Leading and overseeing global recruitment campaigns that enable clients to build dedicated consumer panels as a vital element of business strategy and planning • Working closely with all clients to establish key aims and objectives, and tailoring project framework based on client success metrics to ensure the delivery of required, quality outcomes • Collaborating with the media buying regional team to trace competitive offers and affiliate suppliers, in addition to liaising with web designers to source creative and impactful material • Managing GoToLaunch campaigns and monitoring KPIs (key performance indicators) on a daily basis • Consulting regularly with clients during the life of a project to communicate progress, provide solutions or recommendations and maintain a fully responsive and focused service • Responsible for panel management system configuration; including the maintenance and continual improvement of the client panel management platform • Creating new workflows/dashboard configuration based on client requirements, conducting functional and technical integration testing and updating global panel management system documentation

• Managing projects with a total value of over €3m, with primary responsibility for developing project strategy in alignment with client needs and ensuring the effective execution and completion of all works • Liaising extensively with clients to elicit requirements and maintain service levels, allocating and selecting project resources in accordance with budgetary specifications and closely monitoring fieldwork progress • Ensuring the achievement of set targets and outcomes whilst maintaining the quality and integrity of all data collected throughout the duration of the project • Collating and utilising client feedback to implement service enhancements, managing financial reporting tools, maintaining up-to-date internal systems and efficiently handling project-related queries Key Achievement • Consistently attaining 90% of outstanding quality standards, including key client satisfaction targets

• Spearheading the formation of a retail outlet from conception through to implementation and trading; utilising exceptional business acumen, exemplary planning skills and the ability to prioritise wisely in a highly dynamic, changeable and pressurised role • Successfully driving all elements of business development, conducting detailed market research, securing funding, sourcing key partners and leading promotional campaigns• Overseeing pricing strategy and handling financial management, implementing KPIs to track performance and controlling all core, ongoing business processes Key Achievements • Rapidly building a turnover of €70,000 within the first year, growing to €115,000 in year two• Developing strong, productive partnerships with a range of suppliers to increase semi-wholesale volumes

• Primarily responsible for effectively supporting global and regional insight reporting requirements within this company specialising in market research• Producing comprehensive periodic and ad hoc reports serving to monitor and investigate panel performance and accurately record the behaviour, preferences and satisfaction of participants• Developing KPI measures to map health and usage trends of the panel, in addition to extracting, validating and manipulating data using a range of BI (business intelligence) tools• Creating tutorials for internal users and taking an active role in colleague training and development