Yoav Lev-Ran Email & Phone Number
Who is Yoav Lev-Ran? Overview
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Yoav Lev-Ran is listed as Project Manager @ Hi Auto | Customer Experience, Project Management at Hi Auto, a company with 10 employees, based in Israel, Israel, Israel. AeroLeads shows a matched LinkedIn profile for Yoav Lev-Ran.
Yoav Lev-Ran previously worked as Project Manager at Hi Auto and Customer Experience Project Manager at Deel. Yoav Lev-Ran holds Bachelor Of Arts - Ba, Cognitive Science from Ben-Gurion University Of The Negev.
Email format at Hi Auto
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About Yoav Lev-Ran
Yoav Lev-Ran is a Project Manager @ Hi Auto | Customer Experience, Project Management at Hi Auto. He possess expertise in leadership, programming, analytical skills, self learning, interpersonal skills. Colleagues describe him as "Yoav and I collaborated on CX projects. He cared a lot about experience and was able to consult on and recommend technical solutions to operational pains. Took ownership, collaborated with very diverse stakeholders and implemented fast and well. Thanks Yoav!"
Listed skills include Leadership, Programming, Analytical Skills, Self Learning, and 1 others.
Yoav Lev-Ran's current company
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Yoav Lev-Ran work experience
A career timeline built from the work history available for this profile.
Customer Experience Project Manager
- Created and Structured High-tier Phone Support Team with a major focus on service excellence and premium customer experience; while using risk scoring system to detect the users who require it the most- Provided key insights on overall organizational metrics alongside action plans to improve the customer experience and provide a positive interaction with.
Team Lead, Country Specialization
Support Qa Specialist
- Building a quality assurance system and scorecard for the support department- Providing valuable feedback on agent performance to leadership and support agents- Identifying processes that require adjusting to the customer needs and offering solutions to better the customer experience
Customer Support Specialist
- Solving customer issues and answering all inquiries via live chat, email, and video calls- Handling the majority of incoming tickets efficiently and with a short resolution time- Maintaining a high customer satisfaction rate- Training new agents according to high performance and quality standard- Leading an initiative to improve classifications of tickets
Sales Representative
Assisting customers in finding the correct product that matches their taste.Independently accumulated extensive knowledge in the field.
Research Assistant
Developed and designed psychological experiments.Analyzed data with statistical and analytical tools.Drew scientific conclusions to advance in the research further.
Technical Support Specialist
- Providing technical support for Israeli-based customers for HP Products- Handling scheduling and stock issues for technician reach outs
Project Manager
Worked with users to map and prioritize their needs so they can be added to the system.Managed a small team of developers to build a Service Desk system.Built a detailed project schedule.
Colleagues at Hi Auto
Other employees you can reach at hi.auto. View company contacts for 10 employees →
April Maan Alde
Colleague at Hi Auto
Philippines, Philippines
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KG
Khale Gonzales
Colleague at Hi Auto
Metro Manila, Philippines
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NN
Nam Nguyen Trung
Colleague at Hi Auto
Vietnam, Viet Nam
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HD
Hiba Dridi
Colleague at Hi Auto
Tunis, Tunis, Tunisia, Tunisia
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SA
Sean Andrei
Colleague at Hi Auto
Metro Manila, Philippines
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AN
Adam Nitzan
Colleague at Hi Auto
Israel, Israel
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LR
Lev R.
Colleague at Hi Auto
Barcelona, Catalonia, Spain, Spain
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AB
Azure Bugarin
Colleague at Hi Auto
Dagupan, Ilocos Region, Philippines, Philippines
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TK
Tomer Katz
Colleague at Hi Auto
Ein Hamifratz, North District, Israel, Israel
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RR
Rajkumar Regar
Colleague at Hi Auto
Kota, Rajasthan, India, India
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Yoav Lev-Ran education
Bachelor Of Arts - Ba, Cognitive Science
Bachelor Of Arts - Ba, Psychology
Frequently asked questions about Yoav Lev-Ran
Quick answers generated from the profile data available on this page.
What company does Yoav Lev-Ran work for?
Yoav Lev-Ran works for Hi Auto.
What is Yoav Lev-Ran's role at Hi Auto?
Yoav Lev-Ran is listed as Project Manager @ Hi Auto | Customer Experience, Project Management at Hi Auto.
Where is Yoav Lev-Ran based?
Yoav Lev-Ran is based in Israel, Israel, Israel while working with Hi Auto.
What companies has Yoav Lev-Ran worked for?
Yoav Lev-Ran has worked for Hi Auto, Deel, Ibbls, Ben-Gurion University Of The Negev, and Icsc - Israeli Customer Solution Center.
Who are Yoav Lev-Ran's colleagues at Hi Auto?
Yoav Lev-Ran's colleagues at Hi Auto include April Maan Alde, Khale Gonzales, Nam Nguyen Trung, Hiba Dridi, and Sean Andrei.
How can I contact Yoav Lev-Ran?
You can use AeroLeads to view verified contact signals for Yoav Lev-Ran at Hi Auto, including work email, phone, and LinkedIn data when available.
What schools did Yoav Lev-Ran attend?
Yoav Lev-Ran holds Bachelor Of Arts - Ba, Cognitive Science from Ben-Gurion University Of The Negev.
What skills is Yoav Lev-Ran known for?
Yoav Lev-Ran is listed with skills including Leadership, Programming, Analytical Skills, Self Learning, and Interpersonal Skills.
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