System Analyst, Product Manager
Current• Responsibility to business processes, from scoping up to implementation.• Handling cross system processes on CRM, ERP,GIS, NMS, SharePoint • Prepare business & system documentation for development groups and business units • Implementation definition and execution on Salesforce. Including users management, workflows, Reference data, Permissions, Layouts Reports, Queues.• Product Manager of the BI - responsible for scoping and forwarding requests to development teams