• Applying advanced statistics, probability distributions, regression, etc., to enhance the customer experience, accelerate decision making, and meet business goals.• Creating a common data repository and complex event handling• Exposing standardized data analysis dashboards and report distributions• Developing mature real time in-memory anomaly detection• Developing digestible visualization frameworks• Driving progress from cognitive analysis to machine learning and decision automation• Having fun, identifying patterns and making breakthrough discoveries along the wayTechnologies: AWS (Kinesis, Kinesis Analytics, Lambda, ECS, EC2, EFS, Sagemaker, Dynamo...) Python(NumPy, Matplotlib, SciPy, scikit-learn, Pandas), R, Jupyter Notebook, Tableau, Looker

 Originated Comcast’s first consolidated online customer self-service application (http://customer.xfinity.com) Brokered solutions among business teams, legal, and numerous internal and external providers Responsible for all aspects of the software delivery lifecycle (SDLC) Led multiple teams, in several locations, comprised of more than 30 employees and contractors  Pioneered adoption of Agile and DevOps methods Continue to be the catalyst for DevSecOps advancement and toolchain development (CI/CD) Received industry recognition for innovation in customer service 2014* Established effective offshore operations and agile development teams Assumed responsibility for technical operations across all eBusiness applications in 2014 (21 applications & services) Developed a real-time analytics and automation platform, reducing resource expenditures by 35%*Gold Award – Stevie Awards – 2014 – Award for Innovation in Customer Service*Best Overall Website – CableFax Awards – 2014 - Best Overall Website, Cable Operator

 Designed and developed Fiserv’s next generation loan origination software as a service (SaaS) application framework - Microsoft .NET, ASP.NET MVC, Entity Framework, WCF, WPF, SQL 2008 Delivered 70+ projects in 2008, doubling previous year net operating profit ($9 million NOP) Established Agile Scrum development lifecycle, employed test driven development (TDD) and continuous integration, maintaining SAS70 compliance Initiated Fiserv Lending Solutions offshore presence, working in India to establish our own facility, find quality management and establish strong communication and collaboration channels

 Principle Architect and project lead, implementing Check21 protocol, (government mandated electronic check processing, following the attacks of September 11, 2001) Designed and developed a scalable binary data import service using Message Transformation Optimization Mechanism (MTOM) to enable the processing of millions of check images overnight Created real-time monitoring and anomaly detection, including advanced troubleshooting dashboards and mitigation utilities for Network Operations. Promotion and Transfer to Fiserv, Lending Solutions

o Hired during contract engagement by Fiserv, Valley Forge PA – Development Manager in charge of the development and deployment of a nationwide enterprise infrastructure to capture, translate and archive millions of financial transactions per day. (.NET 2005, Oracle 10, Sybase)o A. Rifkin, Wilkes-Barre PA – Designed and developed an integrated inventory application to provide outside sales associates with real time inventory, pricing and customer history (ASP.NET and SQL Server 2005)o Comcast, Philadelphia PA – Contracted to diagram systems and develop use cases for a utility and portal to migrate millions of subscribers from acquired internet providers to Comcast. (J2EE, Oracle 9)o Peer Group Inc., Johnstown PA – Designed and created the framework for a distributed .NET Forms application to track call center employees time including time card review, approval and reporting for payroll.o Other Customers Include: Aramark, DigiTech, Inc., Fair Acres, Bryn Mawr Rehab... o As a senior consultant assisted with project management, writing and reviewing proposals, technical sales support, and systems architecture.

o Led the reengineering, development and deployment of VCM Vertical’s first successful product launch, utilizing the newly introduced ASP.NET, VB and C# .NET, (While in BETA) XML SOAP, MSMQ and Oracle.o Designed and managed the development of monitoring and system restoration tools to comply with customer service level agreements.o Managed six software engineers / developers, database engineering, independent contracting and outsourced production.o Performed internal system responsibilities, including local and wide area network maintenance, hardware and software purchasing, and computer system configuration/maintenance.o Produced business requirements and technical specifications for the sale of the company and / or intellectual property.o Made critical design decisions, while addressing the needs of other teams, including QA, operations, UI and technical documentation.o Effectively and tactfully decreased staff during two corporate downsizings, while maintaining high-levels of productivity, in preparation for sale of the company and / or intellectual property.

o Responsible for the definition, design, development, maintenance and testing of eCal’s calendaring service, enabling eCal to sign more than $14,000,000.00 in contracts in 18 months. (Oracle, Nokia, Reuters, AT&T, Hewlett Packard, Viacom, CBS, Go Network, British Telecom, MySAP).o Instrumental in the design and development of eCal’s private-label, branded and integrated calendaring, scheduling and contact management software, allowing customers to present eCal’s advanced technology as their own, as either packaged server software or through eCal ASP (Application Service Provider) .o Developed custom a HTTP integration platform with an extensible XML API for custom integration.o Involved with the complete development life cycle, including working with product management to develop product requirements, system design, writing technical specifications, hands on application and database development, quality assurance, performance and security testing, to product launch and integration.o Assisted eCal in achieving 33% market share in the consumer calendar market (IDC, December, 2000).o Involved in the initial public offering process (i.e. investment banking, S1 filing process, etc.)o Interacted with customers and end users to gain insight into market and business requirements and usability.o Directed 65 technical employees in 3 states, building value for the company by implementing advanced technologies.o Contributed to the design and development of complex date/time algorithms aiding in the issuance of patent #5,960,406 Web-based scheduling system o Effectively managed team leads, project managers, internal programming staff, user interface and graphic design department, contract programmers and outsourced production, in the development of the eCal calendaring service.o Presented detailed technology, architecture, and development information to senior level customers, prospects and investors.