Yoga Fadillah Email & Phone Number

Indonesia

Jakarta Raya, Indonesia

Incident management & escalation serve as the key escalation point for unresolved network incidents, collaborating with engineers and management to expedite solutions. Utilize deep technical expertise and coordination skills to minimize downtime, mitigate risks, and maintain network reliability.Proactive network monitoring & alarm response using OSS Ossera for real-time network monitoring, ensuring swift identification and response to alarms across a wide range of network events, including link failures, latency issues, and large-scale disruptions. Lead the team in driving proactive network maintenance to prevent incidents before they escalate.Executive-Level reporting & analytics, spearhead the preparation of monthly analytical reports detailing network performance for internal stakeholders and partner networks. Develop comprehensive post-incident reports on major network disruptions, providing key insights on incident root causes, response efficacy, and recommendations for future improvements.Technical expertise & Network infrastructure management extensive hands-on experience with leading-edge DWDM technologies (Nokia, Huawei, Adva, Infinera) and core networking devices (ITN, IP Infusion, Raisecom, Cisco). Ensure optimal performance of network systems through precise troubleshooting, configuration, and preventive maintenance of critical network infrastructure.Operational efficiency & continuously assess and enhance NOC processes to drive operational efficiency. Implement process improvements aimed at increasing network stability, reducing resolution times, and aligning operations with best industry practices. Work cross-functionally to introduce innovative solutions that streamline operations and support business objectives.RaisecomIP InfusionCisco ISRHuawei NE 8000DWDM (ADVA , Nokia, Infinera, Huawei)

End-to-End Service Delivery (Broadband FTTH & FTTB)Spearheaded the complete lifecycle of last mile broadband service provisioning, from resource allocation (IP addresses, VLANs, service profiles) to customer activation, ensuring timely and seamless delivery. Routing using Access, Trunk and QinQ.Broadband ActivationStreamlined customer onboarding processes, securely activating accounts and associating them with provisioned devices, while ensuring proper authentication and credential management. Rigorously reviewed and optimized device configurations across multiple vendors, ensuring adherence to industry best practices and maintaining detailed documentation for future reference.Multi-Vendor Device Configuration & OptimizationExpertly configured last mile devices (Huawei, Cisco, Alcatel, GPON ZTE) to align with customer requirements and service level agreements (SLAs), including interface setup, VLAN configuration, QoS parameter tuning, and robust security implementation.Troubleshooting & Connectivity TestingDeveloped and executed comprehensive testing procedures to validate service quality, bandwidth delivery, and adherence to customer-specific requirements (e.g., internet connectivity, speed, unique service features). Diagnosed and resolved complex technical issues impeding service activation, demonstrating expertise in identifying misconfigurations, incompatible settings, hardware/software failures, and network connectivity problems.Network provisioning and service activation (last mile)Multi-vendor device configuration (Huawei, Cisco, Alcatel, GPON ZTE)IP addressing, VLAN configuration, QoS, security implementationTroubleshooting and issue resolutionStrong understanding of networking protocols (e.g., TCP/IP, DHCP, PPPoE)

Proactive Network Monitoring & UptimeConsistently maintained high network availability (99.9% uptime) through proactive monitoring and swift resolution of potential issues during critical business hours, minimizing disruptions and downtime.Financial Team SupportProvided dedicated network support to the financial team during month-end closing periods, ensuring uninterrupted access to critical systems and data. Available 24/7 for emergency support to guarantee seamless financial operations.Daily Troubleshooting & OptimizationPerformed daily troubleshooting and optimization of routers and switches across all Frisian Flag locations, resolving connectivity issues, and ensuring optimal network performance.Vendor & ISP CoordinationSuccessfully managed relationships with vendors, contractors, and ISPs, coordinating procurement of network and internet resources to meet company needs and budget constraints.Data-Driven Network ManagementCompiled detailed weekly and monthly reports on internet traffic, leveraging data analysis to inform strategic decisions regarding bandwidth allocation, network upgrades, and resource optimization.Bandwidth Optimization & User ExperienceContinuously analyzed traffic patterns and user behavior to optimize bandwidth utilization, ensuring adequate resources for critical business functions while maintaining a positive user experience.Network Planning & EfficiencyContributed to the development of network infrastructure plans and hardware utilization strategies, enhancing the effectiveness and efficiency of office operations.SDWAN Meraki & ViptelaZoneDirector Cisco WLAN

Large-Scale Network AdministrationLed comprehensive network management and support for Astra International's extensive network infrastructure, encompassing 200+ branches nationwide.Multi-Vendor Device ExpertiseExpertly configured, maintained, and troubleshooted a diverse range of network devices (Cisco, Huawei, H3C, Aruba controllers, Fortinet) to ensure seamless connectivity and optimal performance across the enterprise.Proactive Network Monitoring & OptimizationLeveraged advanced network monitoring systems (SolarWinds, NFA) to proactively identify and resolve performance bottlenecks, security vulnerabilities, and potential disruptions, ensuring high availability and minimal downtime.ISP Coordination & Incident ManagementEstablished strong partnerships with multiple Internet Service Providers (ISPs), effectively coordinating issue resolution and ensuring timely service restoration for all branch locations.Network SecurityImplemented and monitored robust network security measures using Palo Alto tools, protecting critical company data and mitigating potential threats.Vendor Management & OversightSupervised vendor installations and upgrades of network devices, ensuring compliance with company standards and best practices.Data-Driven Network ReportingCompiled and analyzed monthly reports on internet usage across head office and branches, providing valuable insights for capacity planning, bandwidth optimization, and cost management.Enterprise network management (200+ branches)Multi-vendor device configuration & troubleshooting (Cisco, Huawei, H3C, Aruba, Fortinet)Network monitoring systems (SolarWinds, NFA)Network security (Palo Alto)Vendor managementData analysis and reporting

Supervise student projects and the academics in Red Hat Linux System Administrator certification, assisting students in solving problems, especially- on the server and networking section on Linux. Identify areas where current provision is in need of revision or improvement and contribute to the planning, design and development of objectives and material for students. Select appropriate assessment instruments and criteria, assess the work and progress of students by reference to the criteria and provide constructive feedback to students.

Planning the network topology to the customer, selecting and using the hardware to be purchased by the customer. Making quotation related to the purchase of network hardware. Provide solutions related to problems faced by customers and create documentation for problem solving. Design topology for the Kemenkopolhukam as well as the need for network devices. Determine the needs of users of technical documentation for Web base learning of Angkasa High School, write software documentation like User Acceptance Testing, Functional Requirements and User Manual

Participate in digital talent activities carried out by Telkom Indonesia. Understand how the requirements work for software development needs, understand how a software design is made, create supporting documents for developing a software so that it can act as an intermediary between the client and the developer. Making UML designs, Use cases, Manual Testing.

Bandung Dan Sekitarnya, Jawa Barat, Indonesia

Designing Software Defined Network (SDN) topology. Create DDoS attack scenarios against Jellyfish topologies and then scan port using IDS snort. Conduct research related to the development of the latest network technologies such as cloud computing and Software defined Network, by adding security assets in SDN using emulators such as mininet and openflow

Assist lecturers give assignments to students. Checking the assignments that have been submitted by students. provide solutions during the teaching and learning process of AI courses, especially in practical assignments. Conduct assessments for students which will later be given to lecturers

Assisting lecturers in network operating system courses. Conduct education and oversee student learning in operating system practicum courses. Making a practicum module for students who will be used as a learning reference. Using Linux Ubuntu as a tool for practicum, assessing student performance results. Make an assessment to see the student's ability in the network operating system practicum

Medan Dan Sekitarnya, Sumatera Utara, Indonesia

Perform daily activities at the PT Pelabuhan Indonesia I office, backup monitoring data using CACTI and make reports for each Internet Service Provider, recap data on device purchases made by the companyOvercome user problems such as device, network and software problems that are not running properly, and escorting users in the migration process to a new office. Take part in planning the topology according to the condition of the new building, conducting network and equipment readiness for the new office building and monitoring the condition of users in the new office

Bandung Dan Sekitarnya, Jawa Barat, Indonesia

Building new topology for Vehicular Ad-hoc networks, Deploying IoT (Internet of Things) devices for vehicle. Learn about NS-2 and NS-3 simulator for ad-hoc network. Researching a technology by developing AD-HOC technology by combining it with a vehicle or can be called a VANET. Create a VANET simulation using Network Simulator-2 and create a mapping with One Simulator. The research results in a training or seminar for students. As chairman of the event in a lecture seminar held on campus by sponsoring the Huawei Indonesia company and bringing in one of the speakers from the originator of Smart City in Indonesia.

Medan Dan Sekitarnya, Sumatera Utara, Indonesia

Creating a network map on the NMS, namely Cacti for the North Sumatra region, adding an ONT link to be displayed on the Cacti monitoring platform, recapitulating the down link listed on the monitoring. take part in adding nodes in cacti NMS backup. Support officer team in Telkom Regional Operation Center

Gelar Magister, Management Information Systems And Services

Bachelor'S Degree, Teknik Informatika

Bachelor'S Degree, Ilmu Komputasi

Students, Teknik Komputer Dan Jaringan