>Handling Global Policies and Procedural Manual – a key activity of the Samsung, as company being entirely process driven.>Process reviews: Audit of entire service operations, which include field operations, calls and parts management.>Head Service administration, which includes:- Finance accounts and costing, Planning and budgeting, monitoring and analysis of After Sale cost and Wty cost, product pricing, submission of the MIS reports, AR and AP monitoring,… Show more >Handling Global Policies and Procedural Manual – a key activity of the Samsung, as company being entirely process driven.>Process reviews: Audit of entire service operations, which include field operations, calls and parts management.>Head Service administration, which includes:- Finance accounts and costing, Planning and budgeting, monitoring and analysis of After Sale cost and Wty cost, product pricing, submission of the MIS reports, AR and AP monitoring, -Handling of the HR operations – department working with a manpower approx 2000. -Handling all legal issues in consultation with the legal department. Show less

- Heading Internal audit Department