As an accomplished Associate Director at LTIMindtree, I lead with a strategic vision, driving innovation and delivering transformative solutions. With a proven track record in Programs, I excel in steering cross-functional teams toward success through effective collaboration, leadership, and a commitment to excellence.Working in the role of Offshore Program Manager & Led Technical and Functional teams for largescale “Markets Development & Regulatory Reporting” program that consists multiple projectsrequirements for analyzing and development for Regulatory Products for pre-trade reporting,post trade reporting, transaction reporting, best execution, order record keeping, NCA SI reporting,portfolio compression & compare data required for these regulatory requirements to internal CitiCapital Markets data models.• Managing end to end delivery of projects through effective project management best practices andcoordination with cross functional & technical teams. Oversaw the planning and execution of projectaspects, including developing project plans, defining requirements, managing materials, monitoringbudgets, tracking milestones, coordinating resources, negotiating with clients, and establishingproject scope and schedule.• Managing ~$10M development and support project, managing peak team size of 80+ members• SPOC for client in providing business consulting benefiting clients and end users• Managed and drove client and management expectations to meet the objectives• Demonstrated consistency in attaining client satisfaction periodically and work towards improvingpain areas with a process approach. Prepared and conducted regular governance and project reviewmeetings for continuous improvement.

As a seasoned Program Manager at LTI, I spearheaded transformative initiatives, ensuring seamless execution from conception to delivery. Leveraging a holistic approach to project management, I orchestrated multidisciplinary teams, drove innovation, and consistently exceeded project goals.Revenue generation by selling capabilities within and outside the accounts managed. Drove presalesteam in gathering requirements and delivering POCs.• Understanding contractual agreements and negotiating with clients in bringing profits to theaccount.• Worked on partnerships with potential suppliers and leading product companies to deliver servicesand POCs• Response to RFI/RFP, contributed towards sales presentations and lead generation• Delivered strategic presentations, demos, collaterals, business case and assisted sales team• Planned, scheduled & executed internal audits• Collected, reviewed, and reported project metrics for senior management review• Facilitated project teams in cultivating process-oriented approach• Conducted process & Technical trainings for new joiners & project team members

3CD (Chordiant Call Centre Desktop) is inhouse application developed with user friendly GUI forvirtual call centers agents to serve Barclaycard credit card customers. DCP (Debit Card PaymentApplication) was a critical application of Barclays used for making a payment &authorizing thetransaction for customers via Tandem, IVR & 3CD call centers agents.• Worked in the role of Support Lead & Test Manager & Led Technical Support & TestingTeams• Managed day to day delivery of the applications, monitoring L2/L3 support teams andaccountable for a team; conducted Application’s Health checks of the application at start ofthe day to highlight any issue before business start of the day.• Handled application’s major incidents calls, extended support services 24/7 and ensuringPIR (Problem investigation record) is generation for major incidents.• Accountable for providing data reports, trends & others in ad-hoc, weekly, monthly, and asper the need to Senior Service Managers & Stakeholders, ensuring handover activitiescompleted for team based out of India to follow Sun Model.• Led and guided the team and set out performance parameters/ deadlines, involved in rootcause analysis of problem and ensuring the fix is delivered in agreed release; held reviewmeetings and monitor the progress as per schedule and ensured timely completion of theproject. Identified, resolved /isolated areas of obstructions to catalyze project deliverywithin defined time & cost parameters. Managed the implementation of projects,development teams also, set priorities and made key hands-on technical contributions.• Charted out an effective resource plan and ensure that the project Teams have adequateresources; processes and trained to execute the projects.• Ensured project to be closely followed by Service Acceptance Criteria fulfilled before anyservice implemented in production as per company standards and processes.

Key Project: Voice Authorization System & Image Star• Involved in team management of day-to-day delivery of the L2 Application support; worked as anindividual contributor in development and supporting of application. Ensured daily health checksdone of application and handover to team following sun model, mentored the team member’s andhelped them in the resolution of incidents and recovery of service.• Involved in Design & Coding of Java/J2ee Application Modules; provided guidance on the projectsand its requirements to the client over the technology, processes, and applications whilst, updatingthem on the regular project related developments.• Managed smooth implementation & testing of the application at client location, provided postimplementation, enhancement & maintenance support to client for application• Facilitated in implementation of best practices in development, whilst, governing control andensuring objectives are achieved

Key Project: Nexus• Gathered & analyzed requirements by coordinating with the stakeholders Involved in module HLDdesign, Coding, and unit testing. Demonstrated proficiency in leading and mentoring individuals tomaximize levels of productivity, while forming cohesive team environment, Participated inRegression, Release, Smoke, Sanity, and Black box, Integration, Database, Load, Performance andUAT Testing. Status Reporting (Daily/Weekly status report, Test Summary Report and Productivitysheet). Worked in defect fixing at the time of subsequent builds versions raised by testing team.