With a career spanning over two decades in the Information Technology sector, I have cultivated proficiency in ServiceNow and IT Infrastructure during earlier stage of my career. With more than 15 years of dedicated experience in Delivery Management, Portfolio Management, and Program Management across global markets, including Continental Europe, the UK, North America, and APAC. My expertise aligns with the intricate demands of Professional Services and Managed Services for enterprise and large-scale clientele on a global scale.I am an accomplished professional with a proven track record, specializing in orchestrating digital transformation through the strategic utilization of ServiceNow. With a robust foundation in technical proficiency, we are utilizing various ServiceNow's modules within Technology workflow, employee workflows, customer workflows and Now platform, to optimize workflows and drive operational efficiency.Certificates Achieved till now:PMP certified.Prince2 PractitionerCSA - ServiceNow System AdministratorITIL Intermediate: Service OperationsAWS Certified Solution Architect- Associate CertificationCCNACertified Six Sigma Green Belt