Yogesh Kumar Email & Phone Number

Adelaide, Australia

• Data analysis and monitoring of retails KPI’s, LFL growth, Target vs Achievement, Projections, Budgets, ATV, Conversion ratio, top seller, Gross margins, discounts etc.• Fiscal Year budgeting, as well as developing and monitoring short term monthly, weekly targets to keep the sales team engaged. • Staff Hiring, Training, Support, Development, staff performance optimization.• Heavily involved in retail expansion activities with the higher management.• Overlooking operations between the retail and the logistics, managing procurement, and making sure that highest level of services is offered.• Multi-Account Management, General Management, Operations, Finance/Budgeting, Marketing Strategy, People Management.

Chandigarh Area, India

• Managing sales of 3 retail locations and staff of 15 people. Effectively coached, trained, trained store and staff and asst Managers through performance management.• Managed financial controls through inventory and adjustment procedures and ensured team members have the appropriate tools necessary to exceed in their job function.• 35% YOY growth by introducing new techniques. Increased retail revenue and bringing the store from bottom to the top 6 performing in the region.

London, United Kingdom

• Responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, retail sales, customer service.• Direct customer interaction and meeting their requirements, dealing with enquiries and complaints and always be customer focused. Achieving the given targets before deadline and working on KPI’s.• Meeting operational expectations by implementing and maintaining high retail standards.

Chandigarh Area, India

Chandigarh Area, India

• Constantly review and analysing thew existing system to help improve the outcome with increased and more customer-based solution.• Strong ability to work on different projects while working with and managing the team.• Implementing and creating new policies which increased productivity and turnover.• Developing team goals and objectives and facilitate monthly reviews for staff members with performance optimization, leading to a successful growth plan.