Idc Technology Ltd And Deploy In Acuity Knowledge Partners As Technical Support Engineer.
CurrentCreate and monitor all requested daily/weekly reports of McAfee systems compliances➢ I have work on services now ticketing tool and BMC Remedy, Manage engine.➢ Work on McAfee drive encryption and decryption laptop and desktop. ➢ Ensure daily McAfee content and DAT updates are pulled and deployed to all nodes successfully➢ Consistently met deadlines and requirements for all production work orders.➢ Hardware is the physical part attached to a computer or other similar devices.… Show more Create and monitor all requested daily/weekly reports of McAfee systems compliances➢ I have work on services now ticketing tool and BMC Remedy, Manage engine.➢ Work on McAfee drive encryption and decryption laptop and desktop. ➢ Ensure daily McAfee content and DAT updates are pulled and deployed to all nodes successfully➢ Consistently met deadlines and requirements for all production work orders.➢ Hardware is the physical part attached to a computer or other similar devices. Components are the internal parts of hardware which include RAM, hard drives, motherboard, and so on. External hardware devices which include, keyboard, mouse, printer, and so on are known as peripherals. ➢ Maintaining maximum availability of supported services for users.Page 2 of 2➢ Performed desktop migration from Windows 7 to Windows 10 and provided technical support for corporate client/server systems.➢ Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management & department leaders to assess business needs. ➢ Administering user accounts, Workstations, printers and network devices by Infra Tool.➢ Supporting more than 1500 user in a location, as well as corporate office users.➢ Creating Users, Resetting/Unlock Password using Active Directory.➢ Producing documentation on operational, system and user procedures & guidelines. ➢ Building, configuration Hardware, network and local printer problems.➢ Updating and patching of all software and operating system with all latest update patch.➢ Performed Laptop migration from McAfee drive encryption to Bitlocker and provided technical support for corporate client. Show less